“I was on my way to Penticton, but stopped In Hope to get my tire looked at, because something was rubbing. First I met Ted and told him about my dilemma, then he referred me inside and I told Griffyn what was going on. He said they would look at it right away. I felt such a relief because that’s the last thing you want happening when you’re in the middle of nowhere. Anyway, they confirmed it was a loose wheel well liner and the put new clips on it, and did not charge me. I just want to say thank you guys, you were all so kind and I recommend to anyone who has an issue with their car to go see Griffyn and Ted at Carstar. They represent what real Customer Service is.”
“I was on my way to Penticton, but stopped In Hope to get my tire looked at, because something was rubbing. First I met Ted and told him about my dilemma, then he referred me inside and I told Griffyn what was going on. He said they would look at it right away. I felt such a relief because that’s the last thing you want happening when you’re in the middle of nowhere.
Anyway, they confirmed it was a loose wheel well liner and the put new clips on it, and did not charge me.
I just want to say thank you guys, you were all so kind and I recommend to anyone who has an issue with their car to go see Griffyn and Ted at Carstar.
They represent what real Customer Service is.”