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March 2024 by Shelly Mattis
Nash was quick to welcome me into the store and help with my new phone search. Very knowledgeable and friendly.
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March 2024 by Brenda Mitzner
Best customer service experience in a very long time at this Telus store
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March 2024 by Derrick Zabotel
Cell phone
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February 2024 by Christopher Walker
Great location! Chris is an absolute MASTER of customer service and all things Telus!
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February 2024 by Roma Savchenko
Great atmosphere.
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February 2024 by Amber Gibbs
Denied my right to shop there for totally no reason due to an event that wasn't totally my fault. Not fair quality of business ethics even though I'm a part of the Telus network and am on a Telus contract. Will only go through the Telus mobility web site to do my shopping now.
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January 2024 by Kim Booth
Christopher was marvellous! He understood and answered my questions, provided great advice and support and was super efficient at completing the entire transaction! He and the Andre’s store are now my go to stop for mobility related questions! Thank you!
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December 2023 by Moses B
Nevada was personable, professional, fun, knowledgeable and just down right awesome! Couldn’t have imagined a better customer service experience from her.
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November 2023 by Ashley Salmen
Quin was very friendly, helpful, and efficient in helping me set up my new phone plan with all the needed accessories like a screen protector and phone case. He stayed with in my budget and respected it, never pushing to spend more.
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October 2023 by Susan B
I was there two days total 7 hours. They still could not transfer my phone number from freedom to Telus. I had to get a new number, very stressful. Then get phone bill for $538. They did not cancel my old phone number, so charged for both connections. My old phone number was still connected to new phone number so took over a week of calling iPhone support and Telus support, not store to figure out what was wrong with new phone. Telus support was awesome they deleted my old number from their server and reset my bill down to just new phone charges. I will never go to Telus store at Landsdowne Mall again. The lady didn’t have a clue what she was doing. Also she had a bad cold and passed it on to me, because I had to handle my phone and repeatedly sign my name on her tablet. I wouldn’t even give it one star.
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October 2023 by Linnea Quinn
Lost my iPhone so I needed to replace it. Very quick and efficient
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October 2023 by Rouxls Kaard
Chris always does an outstanding job and is very knowledgeable and quick to find the best deal that’s right for each individual.
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September 2023 by MrHoffman
Quinn was an exceptional help. Above and beyond customer service. He needs the keys to the building if he doesn't already!
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August 2023 by Tiffany Reid
I have never had such friendly and supportive people helping me with my EPP plan switch over. I will definitely keep going to Nevada for service!!
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August 2023 by Amanda Clarke
Absolute wonderful service today from Nash! Super happy with my new phone and the customer service and telus services! Thank you so much!