-
August 2025 by Geng Li
I cannot choose zero star for this review. I was there on July 25th to request a refund of wrong payment to mobile company. The staff Evan (maybe I am wrong) told me 10 business maximum will return to my account. There is no Service Request number was give at that time. Also he is not familiar with his work. One more time in April, I asked for financial support document. He printed a transaction history to me without any seal or signature to prove this document is official and authentic. The worst bank!
-
August 2025 by Amadav
Manager is waste of time cant even know how to explain something.I have to call my lawyer to get a better explanation
Very arrogant and cares only bigger accounts
So lucky its not my main banking account
-
July 2025 by Michael Brims
A billion times better than RBC
-
July 2025 by md nahid
These guys are ridiculously lazy and unprofessional. Specially the person named Aaron Daniel. requested to get my PAD changed to a different account a week ago. I provided all the necessary information they asked for. But he had never done anything with my file. At the last moment before my due date, I called to check if its done, and they told me it was not done. This has been the most frustrating experience with this bank and I have been banking with them over 6 years.
-
June 2025 by Hiking Time
Mel was able to setup an account for me ASAP. Very pleasant and covered all options.
-
May 2025 by Kerrie Smokeyday
I’ve only once had trouble at this main branch even when I showed my ID because my branch was fortune and they put a hold on my boyfriends gov’t cheque even though his account was already 6 mos. old , I can see if less than 30 days but come on people get your stereotypical heads. Outta your rearends !! OR better employees.
-
May 2025 by Jordan Wilman
Coleen is the best employee at this branch in Kamloops. Her long term service and experience has been a value to me over the years. Recently, I had a major issue with my account that needed to be sorted out. The BMO call centre didn't provide any value to assist with my situation, but Coleen sorted it out within an hour, along with updating some of my internal security banking information for me without me even asking. I really hope that this BMO branch compensates and appreciates how much value long term, experienced banking employees, such as Coleen, add to clients who are going through overwhelming situations.
-
May 2024 by Robynn Pellegrino
Called twice and left messages for a mortgage pre-approval appointment - never received a call back. Went with a different lender!
-
February 2024 by CindyLou
Thank you for a great experience today at the Sahali branch. I had an incredibly humiliating and odd circumstance to deal with, Coleen treated me with kindness and politeness. She did her absolute best to find a solution and covered all the options I had. I appreciate the incredible customer service.
-
February 2024 by Hayang YOO
What a great team!
The manager, Barath, and his team members, Sunena, Soni, Coleen, Marina, and Kiran, always work with a smile. Thanks to them, I do banking conveniently.Thank you!
-
December 2023 by Saikrishna tammina
Exceptional customer experience, Thanks Jag for all the help . Looking forward to do more business.
-
September 2023 by Bruce Clement
Hi i have been with the bmo for 40 years first in chilliwack now in kamloops chilliwack was great the loops bmo is a joke yesterday i watched 3 people leave wait to long In march i was doing some banking i was passed to 3 people what really pissed me off was 2nd one i waited 2 weeks i found out he was on holiday ps the first one was great but he left to go for family problems iam moving to other bank when i am finished i will go up the food chain
-
August 2023 by Bluebeast99
Everyone smiled, greeted and gave me the best service I have ever had in a bank, a very similar experience to TD!!!! Thank you !!! also special thanks to Soni who is the most respectful and professional mannered employee I have met so far, keep up the good work
-
August 2023 by Mohammed
Everyone smiled, greeted and gave me the best service I have ever had in a bank, a very similar experience to TD!!!! Thank you !!! also special thanks to Soni who is the most respectful and professional mannered employee I have met so far, keep up the good work
-
April 2023 by Jay Charlie
Got a new job was excited highest paying. But get paid by check. Bank Gave me and my family of 5, 15 percent of my own work check almost seemed racist. Looks like I can't work this week.
