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“I had cracked the screen of my phone. I was about to upgrade my phone, until the lady at the kiosk (Marja I think?) looked up the purchase of my current phone. She discovered that the phone was covered under Costco warranty. I didn't need to upgrade my phone. She gave me all of the information I needed to call to get a replacement for my phone. She was super helpful and friendly. We have always had super service here!”
10 AM - 9 PM
1320 Trans-Canada Hwy UNIT #244, Kamloops
Mobile Phones
“The customer service is very exponential! Truly, most people go to work for the pay but a very particular individual Arshdeep Singh actually cares for the customers and answers any questions you may have and takes the time of day to make sure that your needs and concerns are well taken care of as a customer, and will go above and beyond to work with your schedule and take the time to ensure quality service!Overall 10/10Customer service ✅Customer Satisfaction✅Product Quality✅Timing✅”
“This is our go to place. The service is always excellent and I like how they show and explain everything they are doing. They are also always patient with me when I have questions and take the time to show me things if I need their help. Today we had Nik Guri who went above and beyond to help. Thank you!”
“The guy that works here is very knowledgeable. Always has deals going. If he doesn't have what you want at that moment he usually has more on order. Quick service and very professional. We will go back when ever we need something for our phones.”
8:30AM - 5:30PM
707 E Sarcee St E, Kamloops
Mobile Phones
“I want to thank Walco for their great service. They did not have the part I needed, but sent me to Vernon Communication who had what I needed. Thanks for doing the extra to help us. Now our employees can be safer out on the fires. Cheers”
“I have been shopping here from this store since 2008. when i bought my first laptop. I had okay experience since but recently i visited to the store and Vaishakhi helped me with my Greek Squad. She is the best there. she went some extra miles to helped me, also maid sure i got the solution of my problem. Thanks Vaishakhi!!”
10AM - 6PM
1320 Trans-Canada Hwy, Kamloops
Mobile Phones
“Fantastic service. Very impressed with the team here. They provided the family with a great deal on cell service and were very accommodating. Was a pleasure to speak with the team here - they were direct and provided the information I was looking for. We ended up selecting a new plan thanks to the expert help provided. Thank you team! Help was much appreciated!”
“I was waiting so long to get my phone line activated. Thanks to CARLENE for helping me out. She was so kind. She went over and beyond to get my Koodo service activated. Me and My husband left with a smile face because of her. I would recommend everyone to get her service.”
“The gentleman that I dealt with was very knowledgeable and professional. He even called me the next day to let me know that a special was back on. I'm happy with the service which is much better than the Rogers store!”
“Went for a new sign up today. Munesu helped me and he was absolutely wonderful! I’ve been with freedom since they opened. Needed a new new extra line and of course chose to stay with Freedom. Way better price point. Very friendly service. Munesu is awesome!”
“Quick, helpful. Compared current & old packages we still have. Downside cannot return equipment thereto the store. Was given a post-paid sticker to return Shaw Rogers equipment yourself.”
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“Just purchased a Google Pixel 8 Pro from this outlet, got to know these amazing offers of Referral bonus, monthly packages and every detailed info regarding phone, plan etc. The sales Rep Mr. Noor seems to be excellent in doing his job. Not gonna lie, purchaed ishieldz from there just because he successfully pursued me to do so.. no regrets..”