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January 2024 by Chris Ashton
Not sure why there are so many aggressive, negative reviews for this place. I've had to go into the branch a few times and it's always been a positive experience.Minimal wait time (if any) and the staff were always cheerful, polite and helpful.
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November 2023 by Lenny Cabrera
They are very helpful and efficient. No long wait times and very capable of providing the right information.
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December 2022 by Kumud Mittal
charu helped us in opening business account. she was super friendly.-pankh jewellers inc.
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December 2022 by Claire S
I had an appointment with Ashima today regarding financial advising regarding paying off some of my debt. I was in the room with her for less than 10 minutes and she told me there was no point even attempting to submit a loan application to CIBC and they will not bother to try and help my case. Despite not being able to help me with a loan application the only advice she gave me was to call Visa and gave me zero resources otherwise. I have no idea where to start and this appointment was pointless.
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October 2022 by Toph Anderson
I suppose they lock up the atm at night for security reasons, but it seems odd this atm is rarely open.The open hours seem random.
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October 2022 by Grumpy Kitty
Tellers are so rude and give wrong information. The worse CIBC I have been to they don't care about there customers. Just more arrogant people that work at the bank that think they're better than everyone else. - 5 stars for this location.
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August 2022 by Mama Bear
Well.... a lot of poor reviews here !! I live downtown now... so this was my first experience at this branch ! I had an appointment.... was promptly dealt with very friendly. I had a one hour consultation with Ed.... getting some financial advice. Excellent customer service.... very knowledgeable!!! I was very happy when I left the branch!! Thank you !
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June 2022 by Unknown Innocent Souls
Tellers are so rude and give wrong information. The worse CIBC I have been to they don't care about there customers. Just more arrogant people that work at the bank that think they're better than everyone else. - 5 stars for this location.
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April 2022 by Alexzandra Guse
CIBC truly does not vaule their customs at all. They are extremely rude and unprofessional. Will be switching banks
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April 2022 by strange216
Don't go here. They have no idea what they are doing. Waste of time. I believe their goal is to fail on every level.
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November 2021 by Marcel Poisson
I find it sad for how busy downtown is in Kelowna on the weekends and your closed but all other CIBC branches in the city is open. Not convenient at all.
