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December 2023 by Tanya G
RAVE RAVE RAVE to this pharmacy! Exceptionally attentive staff, excellent customer service. Knowledgeable and very communicative. This place embodies what customer service is and should be. While I waited for my Rx, I observed the staff treat everyone with the same level of respect and concern. A very refreshing and long forgotten approach. Every other business in Kelowna should take lessons from this business on exemplary service standards.
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November 2023 by Clock Elves
Best Pharmacy around, if you want the best service this is where you need to go! Quick service, lots of options and all employees are willing to help you find the products best for you. Would suggest this establishment to all friends and family as I trust them. The bad reviews I’ve read seem to be disgruntled customers who have personal problems in their life, nothing to do with the store.
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October 2023 by Frank Phillips
By far the worst service I've had from any brick and mortar store, let alone pharmacy,Rx never ready when called to say they are.... Medication not in stock when told they are.... Etc.....
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October 2023 by Jeff Forde
My go to pharmacy. The staff is always caring and courteous. They’ve always looked out for my best interest and are proactive when it’s time for meds to be refilled. I have also had the pleasure of receiving several vaccinations here. They’re breeze to get into and I’ve never had injections be so painless. I look forward to the next time I need a shot. I would highly recommend you visiting Dyck’s on St. Paul for all your pharmacy needs.
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August 2023 by Bonnie Schneider
Beware, this pharmacy charged me double, $250 more than I have ever paid for my compounding prescription. I tried numerous times to get them to be fair and they refused saying that I paid for it and took it. I was so shocked and wanted to check other pharmacies to see if prices had actually gone up that much in the last year for the identical prescription. That's where I found out that it was $250 more. Despicable gouging practices.
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August 2023 by Doug Mann
The store is being upgraded on the inside. Will be nice I'm sure
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June 2023 by Sharon Egert
I needed some blister packs done. Chris was the most helpful pharmacist. He went over and above my request to make sure I had everything included. He was kind, patient and flexible with some of my needs. Thank you Chris
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January 2023 by Mandy Wedel
I needed a compound RX filled and this location is one of the few who does it. They called me immediately after my Dr sent it in, and did everything over the phone, and delivered the RX to my home in West Kelowna. I cannot say how appreciated this service is with a newborn baby at home. Thank you Dyck's. I would highly recommend using this pharmacy for any RX.
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July 2022 by Travis Hesselgrave
Helped me find a very nice, sturdy wrist splint. At first they took measurements to find the closest match and then asked me to try it on before I left as they had a no return policy for that item.
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July 2022 by Ehsan Tarokh
Small pharmacy, but great people and best place for compound medicines, specially for infants.?
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April 2022 by Blueberry Melba
Very helpful and friendly staff. Needed a few things and I thought it would take me forever but I was in and out in a 20 minutes
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January 2022 by Moira R
My friend buys his bandages that he needs at a very competitive price. Friendly, helpful staff
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September 2021 by KB
Very knowledgeable and helpful. The best pharmacy I have ever been to! They were so helpful and didn't make me feel like I was inconvincing them like the pharmacy I usually go to. Great customer service
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September 2021 by Danielle H
Very helpful Pharmacists who repeatedly went the extra mile for a sick pet. Always promptly returned phone messages and were transparent in what they could and could not provide in terms of service and medicine.
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November 2020 by Evelyn R
The people who work in medical supplies are fantastic! They have always been great when I call or come in for supplies for my father. I had to order supplies in and they told me it would take a week, but they called me two days later when it was in! Always my first choice medical supply store.
