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April 2023 by manpreet kaur
I love shopping here, amazing customer service. Thank you to Kezia, she always helps me to pick out the best outfits. Good experience.
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April 2023 by Jessica S
Really loved shopping at this store for myself and my sister. I went two days in a row because of the cute outfits and the great customer service. Thank you Kezia, I appreciate you helping us out both days.
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February 2023 by Maddy
I absolutely loved the interaction with Milah! She was fabulous! Thank you!
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April 2022 by L “Sissy” D
Store is crowded and hard to see what you’re looking for. Staff was attentive but not overly friendly. Some cute items but a little expensive.
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March 2021 by Nitin Burman
Worst customer service out of all the stores in Orchard Park. There were no sanitizers at the entrance nor the customer service representative greeted us. They were not delightful in helping us. I DON'T RECOMMEND THIS STORE !!!!!!
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February 2021 by Kelsey H
Stopped in the store as some cute items caught my eye. Two young girls were working the store and I was the only customer in at the time. Neither girl greeted me or asked if I needed assistance. Once I had chosen my items I made my way to the back of the store for the change rooms. Still the only customer in the store. I waited for a while and eventually had to disrupt the conversation they were having to ask for help unlocking the door. One of the girls made her way to the back and did not say anything to me. I thanked her and she still did not respond to me. None of the items ended up working for me so I left. Still not one word spoken to me... My mother said "thank you" as we were leaving and she grumbled "have a nice day".The store itself was clean and had cute clothes. The service on the other had was atrocious. As a small business owner myself I would be incredibly embarrassed if that is how my own staff was representing my store.
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February 2021 by Christel Giffen
Erica and Brittany at this location of Eclipse were the nicest, most helpful, patient customer service I've experienced in retail. My grandma is 75 and has a short term memory loss problem and they were so accomodating. She needed a safety pin and they searched the whole store to find her one.I couldn't be happier with the service, thanks girls you made our day!!!