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February 2024 by Kelly
Awesome service and extremely reasonable cost. So glad I found these guys.
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February 2024 by Kunal
Best folks to work with!!! We met Brent at the store and he very patiently understood our requirements and gave us the best solution. The water softener and the filters were installed in a very timely way and the after support has been nothing less than great!! Josh came in to check on the system twice. He even offered to help us install the RO machine which we had bought ourselves. They have always been prompt in communication and the water has been sparkling clean.. :)
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February 2024 by Dave Car
Always attentive, friendly service! They care to make you happy.
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February 2024 by Valerie Courchene
They are fantastic to deal with ,they make you feel welcome
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February 2024 by Markus m
A great bunch of guys At Eco water,service is bar none!We had frozen well house lines and they were quick to help with extra water and a fan to help unthaw the system.Thanks again for looking after usMarkus
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January 2024 by Don Plant
Brent was easy to deal with and Josh did a fine job installing our softener in a tight space. My wife and I are happy customers.
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December 2023 by Jacqueline Maclean
Highly recommend this family-owned water company. The staff is incredibly kind and warm. Chase makes my mornings with his friendly water deliveries. Their service goes above and beyond, grateful for their exceptional service!
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December 2023 by Shawn M
Shawn from Allans Hose N'All says great service , from great staff!!
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December 2023 by James Zink
I am so grateful for Ecowater Kelowna. They are an incredible group of guys who deliver on all their promises. Their work on filtration is second to none and the follow up is worth so much when you have questions or wonder how to maintain a water filtration system. They are honest and direct, I would highly recommend these folks and give them a five star review without hesitation.
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December 2023 by Misty Schleppe
Super responsive and very friendly family run business. Always a pleasure to interact with.
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December 2023 by Bonnie Vonau
Best bunch of folks! Great service and great water. I have been their client for close to 20 years - always pleasant, engaging and helpful. Although I have not used their install services, I could only imagine receiving the same great service as well. Highly recommend this business to everyone!
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December 2023 by Keatin Krueger
The system that we purchased worked for its purpose over the first few years. When we noticed it wasn’t doing the trick anymore, we reached out to Eco Water and it was explained that our needs had changed (our water provider had done upgrades since our installation), and that the system we chose likely needed an overhaul of its internal equipment if we wanted to meet our new needs. This was understood.The lack of stars in my review is for the customer service. Brent was helpful in my initial conversation in troubleshooting, but in my second phone call, I felt he was condescending and had no interest in assisting us any further with the equipment we had already purchased from him 7 years prior.He completely disregarded my concerns about spending a lot of money to redo the old system without any guarantee that it would fix the “problem”. He just kept telling me that while he thought it would fix the problem, he wasn’t willing to guarantee it. He then proceeded to tell me the cost of replacing the unit.I had zero confidence after my conversation with Brent that we would be happy with our system after the overhaul, so we ended up replacing the system with another company and I couldn’t be happier with our decision. I love to support local, but in this particular situation, it felt like Brent had no time for us unless we were willing to roll the dice, or fork out another $2k.
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December 2023 by Donna Huggins
Brent and his sons are top notch. We have used their service for over 15 years. They are knowledgable, and provide a superior product with superior service. Many thanks.
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December 2023 by Sylvia Geiss
Throughout the years I’ve hauled hundreds of bottles of water in various sizes. I’ve purchased under-the-sink and on-the-faucet charcoal filter systems. They all failed miserably. When I bought a new place I promised myself a reverse osmosis system to get top quality drinking water. My plumber, without hesitation, recommended Brent at Ecowater Kelowna. Brent knew exactly what system was required. He provided very thorough and detailed paperwork for the condo board in order to get approval for the installation. Josh arrived promptly on the day and, in a short amount of time, the new system was in place. Josh is an experienced expert and is very professional. I love having a convenient and trustworthy source of water. The pricing is reasonable and yearly filter replacement is tracked by Ecowater. Even my Schnoodle dog goes back to her water bowl more often than she has in the past! Another endorsement!
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November 2023 by tiff russi
Everyone at Ecowater were so knowledgeable and helpful throughout the whole process!! We are really enjoying the clean water, it’s made a huge difference for us. I would absolutely recommend them to anyone!!
