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December 2023 by julian park
Excellent experience renting a car at Keenh Rd Kelowna. I needed a rental while our car was being repaired for a minor collision. Helpful and friendly staff. Got me on my way quickly and drove me to the collision shop to drop off and pick up the car.
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November 2023 by Signcraft Admin (Signcraft)
Due to recent vehicle loss, I've had to rent a couple of cars over the last month and I have to say I am incredibly happy with the service I've received at Enterprise. Everyone has been super helpful and made the process easy and stress free! Highly recommend.
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October 2023 by Sky Tri
Great service, selection.My go to vehicle rental company by far.Aman helped me out, he did a great job! Thank you!!
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September 2023 by Robert Whiten
Have used Enterprise all over the world, but Kelowna is up there with the smoothest rental experience we have had. The team were organised, car was clean and ready upon pickup, we were on the road in 20 minutes. Tony provided a pain free check out and very kindly offered us a lift to our final destination vs walking in the rain. Friendly and professional service from Tony and the team. Thanks!
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September 2023 by Rogers family
Second time insurance did the reservation few weeks ahead with numbers that central system recognizes yet office doesn’t honour reservations times, dishonest that there is a waitlist due to long weekend (when Kelowna is empty after the fire) and won’t tell time when cars are available. Very last minute, disorganized and also terrible customer service when neither can they apologize neither fix mistakes neither function properly. Gives a bad name to the the whole brand.
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August 2023 by Chris
Our plane was delayed coming into Kelowna, so I called and spoke with Dekland who went out of his way to stay late and make sure I was able to get the car and get us on our way. A very nice and courteous young man who provided exceptional customer service…well done! Highly recommend.
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July 2023 by Linda Hang
I have a bad experience with this company. When you rent a good car to them, I had the photos of the car which I return to them is perfect condition). But after a few hours, they make a fake damage complain which is said the windshield was broke and ask you to paying for the fixing cost. They scam of my friend when they rent the car to them, they were trying to charge them double price for the fee. And I saw one year ago, they are scamed another customer in the same way. They damage the car and asked the guy paying for the fix cost. Be awake for it. God is watching you.
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June 2023 by Tammy Flynn
They were good to my daughter. She needed a rental until her car was fixed. Unlimited km .. . It's not too bad of customer service either .
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June 2023 by nicola cliffe
Tony and team really looked after us with our two month rental as our SUV was being worked on. They went above and beyond to ensure we always had the best rate and truly were a great company! Thank you all, The Cliffe’s
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May 2023 by Matt Burton
I was in Kelowna for business and had some car troubles. I went to this Enterprise location and was very impressed with how friendly and prompt the staff were at helping me. I was in a car and off to my next appointment within 15 minutes which I was worried wouldn't be possible. Thank you for helping me out ! ?
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May 2023 by Dianne Oxborrow
Excellent service while my car was being repaired. Marlew at Keene Rd Kelowna was professional, thorough and personable. I had a concern regarding misinformation and he went above and beyond to problem resolve the issue.
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May 2023 by Kieran Kobaissi
Kinda seems like they stole my deposit, rented a car back in February with them, it's now may and I haven't been reimbursed. Not for a lack of trying either, Ive called 10+ times by now.The car was not damaged when it was returned either, so it seems like they just want it cuz they want it. Don't opt for the debit option when your making the deposit because theyll just keep it even if the car is returned as was- better yet, don't patronize this place.
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May 2023 by Dave Maloney
Needed a rental car as our personal car was in for repairs. Here are a few points.1) requested SUV2) picked up at dealership right on time with a very professional gentleman.3) Plenty of staff on hand, I was greeted & the rental process started right away.4) Landon was my check in person & he was fantastic.5) Vehicle was clean & ready to go.6) from P/u at dealership to me driving away was less than 1/2 an hour.Well done Enterprise & all involved.
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April 2023 by Les Povarchook
Excellent friendly staff and good variety of new clean vehicles. When I dropped off, had a few minutes to wait in the office for my ride, listening to agents dealing with customers at the counter and on the phone. Have to be some of the most polite people I have heard in a long time.
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April 2023 by Bill Broome
I definitely, highly recommend Enterprise Rent-A-Car. The staff is so amazing, kind, straightforward with all information I needed. I felt at ease with them, even from the pick up at CSN on Enterprise way. The vehicle I got was quite literally one h*ll of an amazing ride. Very upscale from what I have ??. I kinda felt like the rich ?? but really I appreciate all that you did for me, thanks again so much ??
