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January 2024 by Owen Wood
Went through the whole engagement ring process with them, and it was a 10/10 experience! Staff are knowledgeable, friendly, and very willing to help. Couldn’t be happier with my fiancé’s ring.
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December 2023 by Taryn Zimmer
European Goldsmith is the best! Gwen guided my fiance and I from start to finish with my engagement ring. She is incredibly knowledgeable and has the kindest heart. I can’t wait to go back and help my fiance pick out his wedding band! Thank you Gwen for all of your help in this special process!
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December 2023 by Hannigans Paint Spectrum Hannigan
I always love going in here whenever we are in Kelowna. Bought some unique earrings this time around…
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November 2023 by Derek Martin
my experience with European goldsmith has been 5 stars and I would recommend anyone who’s looking to purchase an engagement ring and wedding bands to shop here. Kim was incredibly helpful and patient in helping me pick out my now wife’s engagement ring, we even had it custom made how I wanted it. She worked with my budget and it even came in less than I was expecting to pay! Thank you European Goldsmith for everything!
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September 2023 by Michelle Cohen
My whole experience was excellent. Malaya really went above and beyond for me. I had 2 previous extremely poor experiences with other jewellers, but these guys were amazing. She found me a beautiful high quality diamond for a great price.I think we had exchanged over 50 emails to get my perfect ring. Very efficient and knowledgeable.So Thankyou, the customer service was amazing from day one and never stopped. Thanks for being so lovely and effortless to deal with!
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August 2023 by Madeleine Levine
I have been working with Malaya on a few pieces of jewelry for my wedding. She has been incredibly helpful throughout the process! I highly recommend European Goldsmith!
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August 2023 by Madeleine Levine Hamilton
I have been working with Malaya on a few pieces of jewelry for my wedding. She has been incredibly helpful throughout the process! I highly recommend European Goldsmith!
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November 2022 by Katherine Aldo
I fell in love with my wedding set all over again❤️ I did $1,600 damage to my engagement ring and wedding band and European Goldsmith did an amazing job having them fixed and reinforced to ensure I won’t loose my stones again! My diamond is irreplaceable and the practice of switching stones was my biggest fear, I got my diamond ? back and they made it shine like it was new! I am one very happy customer, thank you ?
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November 2021 by Andrew Cannon
Purchased engagement ring and wedding bands here (last year, late review). Staff was extremely patient during my selection of the engagement ring as I was looking for something specific and even encouraged me to shop around.When we got our custom wedding bands there was an issue with one of the bands. European Goldsmith immediately took responsibility for the error, offered several very reasonable options to remedy the situation, and executed the solution in a very timely manner. Mistakes happen in business, but it is how they resolved this issue which has earned them my future business.
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November 2021 by Sabine Brouwer
Kim was so amazing and helped me pick out the engagement ring of my dreams. When my partner went in to discuss the ring and prices etc. she was so knowledgeable and made the process so easy for him! I highly recommend the European Goldsmith to everyone I talk to!
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November 2021 by Jamie Gawletz
Katherine at European Goldsmith was an absolute pleasure to work and helped me every step of the way through this process. My fiancee is a geologist so I knew she didn't want a diamond and I also knew that the ring had to be special. As such, I searched Kelowna for a lavender sapphire and stopped at 3 other shops before European Goldsmith. Katherine was able to find the exact stone that I was looking for in such a short period of time and then we went through the process to create a custom ring. John made the custom ring exactly as was discussed and my fiancee couldn't have been more excited when she saw the masterpiece John created. The entire experience was top notch and I would highly recommend European Goldsmith. They are all Professionals and are exceptional in their craft. 100% satisfied customer.
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November 2021 by Candace Brandt
Overall a great experience. My husband had my engagement ring custom made here. He loved working with Kim. She was very knowledgeable. During covid times she went above and beyond to make sure we received our ring on time. We also got our wedding band custom made here. She understood exactly what I wanted and had it created. Love my rings!
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November 2021 by Kael Meyer
Purchased an engagement ring through European Goldsmith. The service was pretty good to start. I cant remember the name of the lady I dealt with. I had the ring custom made so it was going to take a few weeks to get here but was told it would be here before the trip I had planned to ask the big question. It didn't show up in time because the diamond didn't fit the ring properly. This was a bummer but I was okay with it. The ring finally comes in and I go ask the question. Afterwards my fiancee tells me that European Goldsmith left her a voicemail a couple weeks prior to me asking the question asking her to call them back. When she does they say there must have been a misdial. I am assuming they mixed up who had bought the ring for who and accidentally called her instead of me. So unfortunately the surprise wasn't much of a surprise after all. Pretty disappointed, wish I had gone elsewhere. I will say she loved the ring and I was also impressed with the way the ring turned out.
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November 2021 by Jessica Wales
From the moment I walked into European Goldsmith, I was warmly greeted by Rina and knew I had come to the right place. I wanted to reset my engagement ring and Rina was so kind and helpful. The custom made ring is absolutely stunning. I couldn’t be happier with the entire experience. Thank you for my beautiful ring!
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November 2020 by Nicole Richardson
The best selection of rings and jewellery! And the pricing is fair and reasonable. Everything is organized. The storefront is beautiful and in an awesome location.I haven’t quite decided on what style of wedding band I am looking for, but the owner here helped me try out every style to decide what suits my engagement ring best.This is the store in Kelowna to buy your special jewellery! I’ll be back in to find either my wedding band or my wedding day jewellery or both.
