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Called in for past couple days for help looking to find out if stock available on different purses; both guys that helped me were great; friendly and super helpful and fast...Ryan and Jorin...and I'm quite the handful on the phone sometimes...:) Thx guys, I'll def be coming in! Attached are the top 3 I want :)!!
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September 2023 by Kamaljot Singh
we bought a watch today from Kelowna Guess and noticed afterwards that one of the dials on watch had a fallen hand. Jorin was very helpful and fixed it for us! Great customer service. all staff was kind and helpful
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June 2023 by Shiki-J
Went to Guess today to look for some jeans and had good service :) keep it up! Very knowledgable staff
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June 2023 by Vinay Madan
Jorin is an excellent host and he would go out of the way to assist your Shopping experience! Keep it going man?
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January 2023 by Lindsay Papp
Just bought a few pair of jeans at the orchard park store and Jorin was extremely helpful and knowledgeable. Very friendly staff and an overall great experience!
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January 2023 by Jonathan Feller
I have purchased my favorite jacket and shirt from here. Highly recommended.
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December 2022 by jolina cosar
Wow! Never have I been to the Guess Kelowna store and had such a positive experience. It started with actually being greeted when walking in, the ladies were beyond helpful when trying to help us find a tape measure to measure a duffel bag. Jojo searched the back for different backpacks to match the duffel bag in color! She’s an absolute gem of a salesperson! She is nice, personable and a down to earth human! Would 100% shop here anytime she is working. Thanks for all the help!
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September 2022 by Harmeet Gill
Me and my friend visited the store, urge outlook of store is always amazing, we were looking for shoes, customer service wasn’t impressing at all. Cashier was so rude.
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May 2022 by B Brown
Staff was helpful and friendly
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March 2022 by Larissa Long
To the young girl with the beautiful red hair, your customer service was exceptional. Thank you for being so warm and charming to me and my son, you were so helpful, you made shopping with a toddler easier and faster. I felt good about spending my money there because of you ?
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February 2022 by Suzie Mccormick
Store manager was extremely helpful while having to conform to a Guess policy when it comes to exchanging an online order. Guess's policy to exchange an "on-sale" only applies if the item is still "on-sale". This policy is ridiculous when wanting to exchange for a different size. Store Manager made my experience much better, but still disappointed in the policy itself - to no fault of the lovely staff.
