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November 2023 by Murray Smith
I was searching for a larger deep freezer and needed to find one available in stock. I stumbled into this place and found one of the best appliance displays in the city. They had exactly what I was looking for and sold it to me for a competitive price. They promised delivery the next day and cut their delivery rate as they only had to drop the product off. A truck and 2 delivery men came on time. Very pleased with our experience shopping at Hometown and will continue to shop here in the future.
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November 2023 by Rodders Lewis
Me and my gf had the pleasure of being assisted by Vicki during my recent visit to Hometown Furnite in Kelowna. We cannot express enough how amazing she was in helping us choose the perfect mattress! Vicki's extensive knowledge about mattresses, her patience, and her friendly demeanor made our shopping experience incredibly pleasant. She took the time to understand our preferences and guided us through various options, ensuring we found exactly what we needed. Thanks to Vicki, we are now enjoying the best sleep of our lives on our new mattress. I highly recommend Hometown Furniture and specifically, Vicki, for their exceptional service and expertise.Thanks Vicki - Iain & Chrissy
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October 2023 by M D
I was searching for a larger deep freezer and needed to find one available in stock. I stumbled into this place and found one of the best appliance displays in the city. They had exactly what I was looking for and sold it to me for a competitive price. They promised delivery the next day and cut their delivery rate as they only had to drop the product off. A truck and 2 delivery men came on time. Very pleased with our experience shopping at Hometown and will continue to shop here in the future.
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September 2023 by Sally Peterson
We bought a recliner and matching sofa on Saturday, with delivery on Sunday. I appreciate not having to wait for items to come in, then try to book delivery. The 2 delivery guys were professional, polite, respectful of our home floors & walls plus cleaned up all packaging from the furniture. We will be shopping there again and referring our family & friends to HOMETOWN! Thank you All for a great experience from beginning to end!
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August 2023 by Jenelle Hynes
I really need to give the team at Home Town furniture a five star rating. My mom recently moved and needed new furniture. The staff at Home Town were friendly and knowledgeable. Prices were very reasonable. It’s not high end furniture but it’s affordable for those on a tight budget and holds up well. The furniture was delivered the next day and the guys who brought it in set it all up, took away the wrapping and placed it where she wanted…. Including a few different locations in the room. My momWas very happy with her purchase- when mom’s happy, we are all happy!.
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August 2023 by Sharon Zarr
Not very happy, waiting all morning for delivery , just called the store in Kelowna, sorry running behind! What really?? No call to your customer, come on!!! ?
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June 2023 by Corey Jones
My go to furniture and appliance store for years. I always recommend them to family and friends. The staff is always willing to help and go the extra mile.
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May 2023 by Josh Desert
Terrible quality furniture, had some packing tape holding my draws closed on a bedroom set and peeled the finish off the dresser. Avoid this place and their marked up cheap furniture and go to a store that sells QUALITY furniture.Quality of products is awful, would not recommend shopping there
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February 2023 by Conrad Befus
Moved into a new place so we needed lots of furniture. After shopping around all over the place we bought a bed frame, king size mattress, and a sectional here. We are very happy with the quality of the furniture and especially the prices. Kal, our salesperson was awesome! Delivery was fantastic as well. They showed up right on time and set everything up exactly where we wanted it as well. Overall very happy with our experience here!
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January 2023 by Judith Cella
Great in store service with Jay, superb delivery service! I recommend Hometown Furniture!
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December 2022 by Anony Moose
Came in to look for a specific item but they didn't have anything on display. However, they do have an impressive inventory of other furniture and reasonable pricing. I love looking closely at floor furniture as you can often tell the quality you'll expect when it's home. We could see some stuff (same at the brick) broken and falling apart. The companies that make this stuff honestly don't care about the quality of the products they make. Just make it cheap and fast. Meanwhile we are stuck with the merchandise for years watching it fall apart. I blame manufacturing suppliers not the stores. Staff was very friendly.
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October 2022 by Tessa L.
would have given it a 0. owner is a scam artist and couldn't care less about the people. only cares about making money. super rude, hangs up phone calls and pretty much gaslights you at every possibly if there is an issue
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September 2022 by Mike Rivest
they have zero respect for their female staff or for your purchase. they took my mums new $1000 chair to the parking lot to take it apart, dragging it fabric first in to the black top. then the owner had the audacity to blame all of this on the female staff member that did an amazing job with my mother. So if you don't give an f about your purchase or how staff is treated at a company feel free to purchase from these guys
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August 2022 by Alison Weiss
Excellent service from Mark and Terry! They are the best. Very kind and they took time to answer my million questions. Quality products and superb service. The delivery guys were awesome, professional and very polite! Support your local furniture store. You won't regret it!
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August 2022 by Lisa Walters
There not to bad a little pushy once you find a furniture you like. But then it's okay cause they give you great deals. ♡♡♡♡
