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January 2024 by Owen Acker
Mitch did an amazing job sharpening my knives, they’re the nicest they’ve ever been. Highly recommended.
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November 2023 by State of View
Two people worked there, both looked completely disinterested in serving me. One walked straight past me when there was no one to serve and straight out the store.
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September 2023 by Sam Cornock
I love this store, it's a must go to every time I'm at the mall. The staff is super helpful and you can tell how much they enjoy knives. They sharpened up my EDC for free while I was looking at a new knife I inevitably bought. I can't recommend this store enough, if I could give more than 5 stars I would :)
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August 2023 by Stephen Bradley
I feel like since the last time I was there it was much smaller. When I went in yesterday I couldn't believe it. The selection was endless. The guy working was stellar, taller with long hair. Very friendly. Walked out with my first Kizer. And I love the thing
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July 2023 by The Ghostly ranger
I was looking for a knife for my fire/rescue bag. The guy working there started to follow me whilst I was looking at the glass cases, and when I see him following me I said hello, he just ignored me and continued following me in the store. Staring me down. Ill be sure to let the other first responders know not to come here. That is no way to treat a customer, do better.
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March 2023 by Dave Ryan
Service is good, selection of pocket knives is decent. Staff seem cool. A few guys that seem to really know their stuff. They let you take your time. I did however have one knife ruined by them while it was sharpened, I didn't notice right away so there's really no recourse for me, just out one knife. Seriously butchered the knife. It's a shame as it was it's first sharpening.
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December 2022 by Simon Rihs
My Fiance bought me a knive from that store yesterday. Really nice pocket knive. At home we explored that the blade has some defect... Went back today and showed it to the sales guys. Verry poor service, no interest on our complain, no help at all and told us we have to go to the manufactorer.. Nothing they could or want to do. Thats on a 250 dollar knive. Never ever again going back ther, sales guys are arrogant know it all and not interested in helping after sale is done.... Never again!!!
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June 2022 by C. Scott Turner
I had a great experience here the other day. Mitch saw I needed some help and was able to find a perfect solution for what I needed. ??????
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April 2022 by Dalton Werner
Went by to take a peek at a few knives, I described to Lex what I was looking for and he recommended a knife I never saw before that fit the bill. With cash in hand I picked up a knife, and I'm getting another ordered in.
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March 2022 by Amber Huet
It was time to retire a knife I've had for many years so I reached out looking to purchase a couple options from the wusthof epicure line. My local store didn't have any in stock and was more than happy to brush me off and rush off the phone. I called the Kelowna store and got Lex. He was an absolute delight to work with. He looked through the other stores inventories and found 1 still in stock from Vancouver and had it shipped in within a couple of days. The costumer service was awesome! Thanks Lex!
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January 2022 by Josh J
Boxing day signs up saying 20% off whole store. Went in and hardly any knives were on sale. And the staff are ignorant know-it-alls. I'll buy my stuff online from the manufacturers now on! What a waste of time.
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January 2022 by Bio degradable
I am unbelievably disapointed.I went in specifically to buy Japanese knives.I was lead to believe that a certain section were "Japanese knives" trully the steel comes from Japan and the knives are made in China.Which is a huge disapointement, I lookes up the brand after buying them once I was home and found this out, then I saw the small print on the box saying made in China, I could not believe it.Also house of Knives is the only shop I could find selling the knives online which shows they have a good deal with a chinese company selling cheap knives as of they were the real deal. Terrible. (Kori knives) is the brand I got.I am disgusted.
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December 2021 by Easton Elliott
Great service! I’m from out of town and I needed my Gerber hunting sharpened. Picked up my knife two days later, very affordable prices. Impressed with the sharpening, thanks!
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September 2021 by Alisha Greene
The service was incredibly helpful and I really enjoyed the experience. I got a knife engraved and went in with no idea of what knife I wanted but the employee was incredibly knowledgable and helpful.
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September 2020 by Kevin Mooney
Good products, not good sharpening service. Brought my knife in to be sharpened, had to pay for 2 knives as it's a tanto, fine. What's not fine is how they completely ruined the grind on it and actually managed to make it duller somehow, not impressed. Never had an issue with the dozens of knives of purchased from there and sharpened myself.