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December 2023 by Jeff N
I stopped in for the AirMiles, and left knowing I’ll be back for the service alone!It’s a rare experience to leave a business totally surprised at how pleasant the experience was, but today was definitely that! Without question, 5-star! Great, friendly customer service. I had never been before, and didn’t know what to expect, but saw Jiffy listed as an AirMiles partner, discovered they were only two blocks away from where I consult for work and thought I’d give them a shot as I was due for an oil change. Consider me a big fan after the experience today! Normally, booking a vehicle in for an oil change involved trying to work from home one day so I could make it to the dealership, and honestly….it’s just always a hassle and a huge time consumer. So, imagine my surprise to drive up, drive in, and literally drive out a handful of minutes later. I honestly couldn’t believe it. The speed and professional way they checked out so many other items in the same time frame really blew me away! Battery, tires, filters, fluids, wipers, lights…and in such an efficient manner I was honestly kind of shell-shocked. I drove away feeling that my vehicle was in good condition, which is a bonus as I drive this Honda Fit 1000’s of km’s a month for work. They were honest and accurate, too, as I had just replaced the battery at a recent service, and topped up the washer fluid on the weekend, and the technician commented on both being recently serviced. I was impressed at their process, their attention to detail, and both techs seemed very intent on creating a positive experience for customers.I just couldn’t wrap my head around the efficiency and speed. Between the two techs, from stop to start if felt as though it took 10 minutes, perhaps 15….out the door, from the moment I pulled up to the door. And between that time frame, they had gone over my entire vehicle, explained everything they were doing, finalized my invoice, and I was back to my job in 20 minutes! Sitting here typing this, I’m still a bit shocked! I certainly feel satisfied with the price (tech offered the discount), and don’t think I’ll ever return back to a dealership for an oil change.The entire Jiffy Lube experience left me very impressed. If you're in need of an oil change or vehicle service, I’d definitely recommend this business!! Cheers for the AirMiles, and see you again soon!!
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November 2023 by 321mbc
My air filter only has a couple of clips left on it. I watched the guy struggle to pop the clip off to check the filter. Then he struggled for 5 minutes to put it back which he could not do. So he proceeded to lie to me and tell me thats the way it was! I don’t like people who lie this Jiffy Lube will not be an option for me moving forward. Had the attendant said i can get it back on and it need attention from the dealership I would accept that but to lie when i saw him struggle to it open and then say it was like that is not acceptable! Don’t to customers!Service: Air & cabin filter replacement
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October 2023 by Emma Pacholzuk
Today we decided to go the Jiffy Lube for the first time and I’m so glad we did! Lucas is awesome! He helped us out with everything we needed and more! No sales pitch! Highly recommend giving them a visit!
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October 2023 by kshitiz sharma
First time visiting the place for an oil change. Don't think I'll be ever coming back here. The girl who helped me was polite and was probably new.The thing which makes me annoyed is the shop manager Dylan who was rude and wasn't welcoming in any way.Only if he knew who to talk to a customer.Although, it was a good price for an oil change.
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October 2023 by Stephen Ariss
Got my oil changed yesterday. Had a leak I noticed at 9pm called and left a message and within a few minutes Curtis returned my call. And showed up at my door 1st thing this am fixed problem and had me go into shop for a clean up. Service I recieved from gentlemen there TOP NOTCHServices: Air & cabin filter replacement
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September 2023 by Nic
I'm incredibly impressed with my experience at Jiffy Lube. As someone with autism, I often feel uneasy in new situations, but the staff here was outstanding. They patiently walked me through the service process, creating a calming atmosphere. Their genuine kindness and understanding made me feel valued. The service was efficient, and they even tidied up my car's interior. Jiffy Lube's exceptional support for individuals with autism truly shines. Highly recommended for their inclusive and top-notch service!Service: Oil change
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September 2023 by Nicholas Tater
Beyond excellent car service, this place is a pup's paradise too! While enjoying their top-notch customer lounge, I had the pleasure of witnessing a heartwarming encounter – a friendly Jiffy Lube staff showering love on a passing dog. It's a true testament to their community spirit and pet-friendly approach. My visit turned into a memorable experience, reminding me that great service goes hand in paw with kindness to all creatures. Jiffy Lube, you've won my loyalty not only for keeping my car running smoothly but for spreading smiles through wagging tails!Service: Oil change
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September 2023 by Gordon Levinski
I am absolutely thrilled to give this oil change shop a glowing 5-star review! From start to finish, my experience here was nothing short of exceptional.First and foremost, the customer service was outstanding. The moment I walked in, I was greeted with a warm and friendly smile from the staff. They took the time to listen to my concerns and answer all of my questions, making me feel like a valued customer.The efficiency of their service is truly commendable. Not only did they complete my oil change promptly, but they also conducted a thorough inspection of my vehicle, giving me peace of mind knowing that everything was in top-notch condition.The professionalism displayed by the technicians was remarkable. They demonstrated a deep knowledge of their craft, and I was impressed by their attention to detail while working on my car. It's evident that they take pride in their work and strive for excellence.One aspect that truly set this shop apart was their transparency. They walked me through the entire process, explaining what they were doing and why it was necessary. There were no hidden fees or surprises, which is a rare find in the automotive industry.The cleanliness and organization of the shop were also noteworthy. The waiting area was comfortable and well-maintained, making my short wait enjoyable. Additionally, the overall atmosphere exuded professionalism and a dedication to providing top-quality service.I left the shop feeling not only satisfied with the service I received but also genuinely impressed. If you're in need of an oil change or any automotive service, I wholeheartedly recommend this shop. They have won me over as a loyal customer, and I'll definitely be returning for all of my future car maintenance needs.Thank you to the entire team for going above and beyond to deliver an outstanding experience. You've earned every single one of those 5 stars!
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September 2023 by Haley Goguen
Had an 8 am appointment at Jiffy lube this morning, the service was quick and fantastic. Lucas my technician was polite and very easy to communicate with. I did not have to wait at all and was in and out in no time, I will definitely be going back!Services: Air & cabin filter replacement
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September 2023 by Karsten Lambert
Took my car in to get a service and pre trip, was greeted by friendly staff. They were professional and made me feel welcomed, I left with an oil change and ease of mind knowing every thing was in working order thanks to them quicky double checking my car, and making sure there was no leaks. Great service highly recommend
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August 2023 by Michael Tilson
The attendant said I had a small transmission leak on my car and tried to sell me fluid to stop the leak. ($50) After visiting my car dealership I was told I had no leak whatsoever. I did not go into their place for an oil change as I had one only 2000 km prior. I went in for wiper blades. He was going to charge me $50. for the blades and I said no and I bought 2 RainEx blades for $20. at Canadian Tire. He also tried to talk me into a transmission flush which I had 4000 km prior. I’m 75 years old and I am positive he was trying to use my age to solicit me to scare me into purchasing services I didn’t need. Maybe he gets a bigger commission selling extra products whether they’re needed or not.
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July 2023 by Emitt Xavier
Had a great experience with the manager on site. They advertised 50$ oil changes but when I pulled up with my manual the manager said they didn't cover that. I pushed and said that that wasn't fair especially considering it's the same oil and same amount of time. He called the owner and the owner was nice enough to understand and agree and they servede according to their advertised price. I'm a little bothered that I had to push for the right thing to happen but thankful they listened and honored their promotion
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July 2023 by ashlie major
I came to this location a few weeks ago to drop of some oil and the employees had THE CUTEST little puppy in shop! Honestly, the smallest cutest little pup just chillin with the guys.So today I came in to this specific location for my long overdue oil change instead of doing it at home in hopes to see this pup again. Unfortunately it wasn’t visiting shop today, so that was a disappointment.But the employees did an amazing job and I would highly recommend taking your business here! Especially if you’re lucky enough to visit a pup ?
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June 2023 by Darlene
No appointment needed. No long line up. I drove straight up to the shop door, then drove in and got my synthetic oil change while my daughter and I sat in the car. All other fluids topped up too with the other standard points of inspection. They were good to not push up sells on me when I said no thank you.
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June 2023 by J Wielgosz
I took my daughter's SUV in to have the oil changed, and they took out the squirrel nest under the hood. Thank goodness. They are friendly and get the job done fast.
