-
November 2023 by DJ S.
The Kelowna Toyota Service department are fantastic!!! I don't normally write reviews, but we felt compelled to compliment the whole team for all the help over the years (& kilometres). We've owned Toyota's for years and this is, and will always be, the only place to have our vehicles serviced. From oil changes to detailing (spa day we call it) to those emergency situations in the most inopportune times; they're always there to help. Can't say enough good things about the entire team. Thank you for everything!!! 500,000Km and counting. Kudos
-
June 2023 by Bay P
I stopped in a few times and dealt with Tyler at the parts department. He was pleasant to deal with and eager to help find the specific parts that I needed. I’ve already bought a few things for my brand new Toyota and plan on returning to buy more.In the past, I’ve dealt with a different person and the service wasn’t nearly as pleasant. I felt like I wasn’t welcomed or able to order parts that I required.Anyways, I’m happy to deal with Tyler and will be looking for him more. A great addition to the parts department.
-
April 2023 by Eric Rivers
Good Service overall from the parts staff, Got me the correct parts no hassle no problems. Keep up the good work! ?
-
April 2023 by Wilson L.
Kelowna Toyota has been amazing to deal with. The manager Joe and the salesman Steve that I worked with was absolutely wonderful. The service they provide are top notch and they did so well to accommodate us. I definitely recommend Kelowna Toyota for your next car shopping stop.
-
December 2022 by Theresa Mack
Dealt with this department many times. I have yet to receive friendly customer service unfortunately.
-
December 2021 by tbird brad
A certain individual here in parts has horrible attitude and customer service (the older guy). If you have done business here you will know who I mean he is an older guy that shouldn't be there. The dealership in general is overpriced under new ownership. So best to buy elsewhere.
-
December 2021 by M. Wright
Amazing service at Kelowna Toyota Parts and Service Department! Especially from Veronica, her knowledge of vehicles and professional opinion provided us 5 star service at every step!
-
May 2021 by Tim V.
like some dealerships once you buy a new vehicle that's where caring about a customer ends. Having to get services on my 2019 Tacoma has been a nightmare and so ridiculous that I'm going to drive 45 minutes to Penticton to deal with them since I had a good experience at one of my services since I couldn't get into kelo because they were too busy. Had an issue with squealing bearing on a fan pulley whIch took me forever to get an appointment and then when I dropped it off and got a loaner car with no gas they called me and said they couldn't find the sound. I picked up the truck and went to get my daughter at daycare at which time I heard the squealing whime driving down the road not 3 minutes later and was so loud again when I got to daycare. Service center said the truck is under warranty so don't worry about it. Well I'm so fed up and booked an appointment with Penticton Toyota to get the issue fixed right the first time. Very upset and will be buying my next truck from Penticton.
-
December 2020 by Mr Gill Gill
Need 2 glan washer fluid after 9 minutes showing in counter very bad
