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November 2023 by Caitlin B. Neale
Very disappointed with the services done and costumer service. My mom and I came in on October 7th because this place was highly recommended. However, we haven’t caught a break since. They used the wrong length of bar for my nose piercing and claimed “swelling is unpredictable”, that’s true, but why not use a longer one to ensure a successful healing process? My mom got her helix pierced, and at first they gave her the wrong earring, and today she was cleaning it and it broke. Very disappointing! Do better.Services: Ear piercing
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October 2023 by Kezia Ayala
I got my second holes pierced here a couple weeks ago and the staff who helped me were so nice! I was a little bit nervous but after reading the reviews and the staff atmosphere being so positive, I calmed right down, amazing experience, will be coming back If I decide to get more piercings!
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October 2023 by Jacquie Koch
We have visited Luar several times in the past few months. They have always been professional and informed. The store is bright and clean. They have managed to fit me in between appointments each time. Very good service.
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October 2023 by Rebecca deMelo
The piercers here are very experienced and knowledgeable. They know all about the right anatomy for certain piercings and will recommend changes or different ones if you can't it. Plus, the jewelry they offer is superb
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August 2023 by Alexis Goode
Absolutely fantastic staff. I’ve gone there for 4 piercings to two different piercers and they are all so patient, friendly and fun to be around!(along with great prices) Luar is such a welcoming comforting environment and I know for a fact that I will be returning for any of my piercings in the future! Big thanks to all the staff there they’re wonderful people.
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August 2023 by Alicia Bush
Highly recommend getting services done with Luar. Sea is knowledgeable, professional and kind as a business owner and clinician. Their space is incredibly inviting and they've created such a welcoming culture. She treats her staff and clients with such respect. I love the piercings I've gotten with them and the amount of reassurance, guidance and support they give you every step of the way. This business goes above and beyond!
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August 2023 by erika
Amazing people in here !My daughter got her nose pierced here.Staff was amazingStore is amazing .Beautiful jewelry!Will def be back to buy some nice stuff! And get any piercing or tattoo. Very clean and presentable .
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August 2023 by Alyssa H
My friend loves getting pierced from Luar. The staff are all super friendly and knowledgable. The place is always bright and clean, with water and juice for anyone who wants some. They're very busy, but it's worth it!
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August 2023 by Melly T
Got my nipple done today and I was as nervous as all hell. Harleigh and the rest of the staff there were wonderful and so chill. I never felt pressured to hurry or anything, and to boot, they were so supportive and empowering. I'd definitely go back again!Service: Body modification
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August 2023 by Jacinda Clark
I have had several piercings done and purchased lots of jewelry at Luar but unfortunately this place has left a very bad impression on me in more ways than one. I’m not one to write horrible reviews but I thought it was important that people have another perspective on this business. Sea has done many of my piercings but I find her rules regarding changing the jewelry, healing times, piercing locations, etc. so strict and not in line with industry standards. I feel like there are some serious control issues at hand and that she uses the excuses “unsafe” or “your anatomy” as a reason to constantly reject your desire to get pierced. I feel as though the piercer is free to give their professional opinion but ultimately it should be up to person whether or not they want to go through with the piercing. For instance, I wanted to pierce both of my tragus’ and she said no because they would not heal. I have had both of them done before at the same time and they healed fine. I feel that this was my decision to make in regards to my body. I have also seen her deny teen girls various piercings (with their parent in tow). I believe that if the parent is willing to sign, the child should be allowed to do it. What is worse is that I’ve seen her go on Instagram and make fun of the child for being upset she couldn’t get her belly button pierced. Horrible! I have also been denied buying jewelry because they don’t want me to change my piercing yet. Again, I feel a serious need for control here. The jewelry they sell is also substantially marked up and when I told them I buy (some) of mine on Etsy (much cheaper btw) they scorned me for buying from there. The last comment I would like to make is that the three women working in the shop makes for a caddy environment. While it used to be friendly in there it is not the same as it used to be. I feel as though because of their popularity , the ego and morale of this business is on the decline.
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July 2023 by Ray Chisholm
Everyone at Luar is fantastic, but I'll shout out Harleigh and Adi!Harleigh was a gem helping me downsize some piercings and changing them for me. And Adi did a beautiful job on my partner and I's helix and conch piercings respectively - excited to see her apprenticeship go on!Both of them have such good "bedside manner" and are a joy to talk with.Definitely the place to go for professional piercings and gorgeous jewellery - highly recommend!
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June 2023 by Leah Kenzie
Luar body piercing is the best place to get a piercing in the Okanagan. I live in Summerland and I will drive to Kelowna just to get my piercings done properly. So far, I have been there 3 times and I will continue going there until I get all my piercings done. I’m one of those people who get lightheaded, nauseous and sometimes will faint after getting a piercing; I promise you, they will make you feel so comfortable and safe when you’re not feeling yourself. Everyone who works there are super nice and will answer all your questions.
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May 2023 by David Hunter-Smith
Kelowna’s best option for piercing!I went in this afternoon for a Septum piercing, and the absolute care and compassion they took with this nervous bean was truly wonderful. Everything was quick and organized - as someone who has never had a piercing before, I can report (and pretty much guarantee) the most difficult bit is the lead up to it. You got this.Everything else evaporates the moment you walk through the door. The space is clean, and calming, and gets you in the frame of mind to be excited for what you are about to do.Would ABSOLUTELY recommend ????
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May 2023 by Ashley Macdonald
Went in to get some septum done, making an appointment was super easy and I got reminders for the appointment. Staff are very lovely and the environment is super inviting. I was really nervous before going in but once I got there I felt at ease. Quick yet thorough. I will recommend to everyone I know!
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March 2023 by Charlotte Ryan
harleigh pierced my 3rd lobes today- i had booked for a different piercing but upon arrival she examined my anatomy and we decided to do ears instead for a safer choice for my body. (i went into booking the piercing aware that there was a chance it wouldn’t be a safe option- i was prepared to do whatever harleigh said was safe). this was the second piercing she had done for me, and she has done all my partner’s piercings so far. i will always go back to luar- the environment they have created always makes me feel comfortable, which is important when the pre-piercing anxiety kicks in. honestly, as someone who is always anxious, i feel nothing but excitement going to an appointment at luar because i know they’re going to do a great job. i have had piercings at other studios and no one takes the care and time that harleigh does (i haven’t had any experience with sea- but reading reviews left by other people i believe that she must be just as incredible). i know that harleigh has my best interest in mind always and will help me work out something that’s both safe for my body and super cute! and both of those things are super important to me. and not to mention, the staff at luar are some of the friendliest, kindest, people i’ve ever encountered in a business setting. plus, it’s the cutest studio i’ve ever seen with some of the best jewellery. i will never go anywhere else, and i will always recommend luar to anyone looking to have the best piercing experience ever!Service: Ear piercing
