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October 2023 by Brad Russell
It's funny that I'm doing this...but just wanted to say that Catherine and her peers went above and beyond to fix my order that was delivered to store for pick up. When I got there no one could find it. As it turned out someone from when I initially ordered and paid for in store decided to give me a NEW last name...which I can only say was a major snafu of confusion. In the end all was corrected. Not a major thing to get upset about but it does beg the question of confirming info to make things more smooth and efficient. So again...I just wanted to say thank you again for resolving. Japan and my everywhere bag for trip will be more fun now that I have it for trip.
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September 2023 by Arya Guler
The quality of the products have gone down for the past couple of years and if you guys have an issue with a product&try to return it, the employees here will give you an attitude like they are paying out of pocket. Not the friendliest staff.
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September 2023 by C H
Store is an amazing experience. Staff are fantastic all around and very helpful. Couldn’t recommend this place more. Great clothing and excellent staff to guide you throughout the process.
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September 2023 by Boarder Gal
The quality of product has really gone downhill the last few years. Any of my new clothes from here fall apart within weeks, whilst my stuff from 10 years ago is still holding up well. The used to have a seamstress to fix things and now they refuse to help with faulty products!
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September 2023 by Milos Kolundzija
Nice clean, well merchandised store with a good range for men and women. Friendly staff and good atmosphere.
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September 2023 by Rudi Heider
This store closed August 19th with a note stating they closed to keep people and community safe. I understand you have to look after your colleagues and be there for them. But when people get evacuated, they leave with literally nothing. I couldn’t even get back to my house! And I really need some clothing. So, I feel this explanation is a bit of a farce and I am deeply disappointed by Lululemon for doing that. There are better ways to do this like shortening hours, stating when they would open again, have a reduced schedule, or scale down operation to be able to operate with less staff, offer additional benefits to your staff such as daily allowance if you are evacuated, help finding additional accommodation for your staff etc. also to note is that this area is not on evacuation alert currently or even an evacuation order. Disappointing. I expected much better judgment from a company like Lululemon. Also Lululemon prides itself to be integrated in the local community, to be a hub for the community, but this action shows the exact opposite. Sad.
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September 2023 by Jenelle Giebelhaus
Last week I went to this location to find out they are closed till Tuesday the 22nd then when I get there on Tuesday they are closed till Thursday the 24th. Then when I call to double check that it’s open till 8pm because I’ve gone downtown 3 times already, payed for parking and they were closed. I’m super disappointed in their staff. On the phone at 4pm they assured me they would be staying open till 9pm then one again i get there and they closed at 4pm today. I’m super frustrated and I know other people are too because evacuee’s need clothing.
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September 2023 by Jennifer Fraser
My daughter absolutely loves this place. So nice to find some items that we don't find in the US. Thank you ?
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July 2023 by S&R
Great staff and selection
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June 2023 by Phil Nancy Royle
I purchased the 3 pack of non slip socks for women and paid full price of $38, after one wear they do not stay on my feet! I was assured by the sales lady that these would not slip off, she said she wears them through the day with no issues? I followed her instructions of not putting them in dryer but it made zero difference. Do not buy these socks.
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June 2023 by Nicole Hubley
The staff are very helpful and made sure I found the sizes that were best for me!
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May 2023 by Lagita Perry
Good stuff A little pricy like winter jacket Will be around $300
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May 2023 by Yanyan Si
Small selection, but amazing staff!! I went to exchange a few items last a fewdays, they were super patient and helpful.
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April 2023 by Megan McPherson
I’m almost positive the woman who helped me today was named Emily, but in case I’m wrong their Educator ID is 99994000120543!I’ve been shopping at this location for years, some good experiences some not so pleasant. The past year or so, I’ve had nothing but wonderful experiences from all team members.Today was no exception! I had some pants needing to be altered or exchanged and she was delighted to help me out and went above and beyond for me! She didn’t have to go the extra mile but it was greatly appreciated! Thanks again!
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April 2023 by Ahmed
Great staff, super helpful and knowledgeable. Tessa repeatedly comes through with the best customer service. Happy customer here
