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February 2024 by L Brooks
Very professional, provided an in-depth pre-purchase inspection and saved us a ton of money. Staff were kind and efficient. Would definitely use you again
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February 2024 by James Wladychka
A++ customer service from line staff to the techs quality of work! Upfront, honest, and well documented repairs to help assist priorities for immediate or future concerns, very thorough! If u have a European vehicle MW Motorwerke should be your only choice for your Mech needs!Highly recommended:)James
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January 2024 by Mike Murray
Took time out of their lunch break to help fix my flat tire. Really saved me.Can't thank them enough
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November 2023 by Darryl Chemel
I got a new car and needed a new set of wheels/tires. This independent shop really cares and they set me up with a beautiful set of wheels/tires. The car is a newer European make and it took a while until the TPMS sensors worked with the car so it took a little while longer. The wheels and tires are amazing, look great and function amazingly well in the colder weather. Misti the receptionist is wonderful. Overall the experience has been stellar. I recommend this shop since they are professional and have a passion for what they do.
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November 2023 by martin gibb
I just wanted to send a quick note of my appreciation to all of your staff for my service today. From the moment I arrived I had excellent, friendly, customer service. This morning I was greeted by a couple of administration staff that were ready for me to drop my car off and process the paperwork. Then I was greeted by a friendly dog that just needed a morning back rub. After the paperwork was processed I was quickly shuttled to work on time by a happy, friendly excellent driver. At the end of the day I was picked up on time and got back to the shop through hectic Friday afternoon traffic. She was just as cheerful at the end of the day as she was at the beginning. When I picked up my car this afternoon the same charming administration people processed my payment and reviewed the paperwork with me. I asked a question about my car and they contacted the mechanic via walkie talkie and brought him into the lobby to answer my question. I got to meet my mechanic! From there I was walked to my car and I got into what felt like a brand new car after the detailing it had been through. My car has not been this clean since I had bought it. To my surprise there was a nice gift bag left on my passenger seat. I was very good not to eat it until I got home as I didn’t want to get crumbs in what felt like my new car. As soon as I started the engine I realized my issue had been resolved. On my drive back home I was accelerating hard multiple times to attempt to have the alternator make that noise again. I could not. It was fixed! When I got home I called my family out to the driveway to come and listen and see my car. Unfortunately I must apologize as I am terrible with names. I hope you can share my appreciation to every TEAM member that made my experience so great! You have definitely won me over to be a new customer and I will bring my wife’s car here as well.Thank-you for your teams outstanding service!MartyService: Electrical repair
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November 2023 by Bruce Askew
I took my Jaguar e-type to Motor Werke for mechanical refurbishment, had a walk through the facility ,and met many of the employees. It started with Misty, Sophie, Todd , and Eugene. I found everyone enthusiastic and seemed happy to be there. I gave them my wish list and what needed to be done. They got the car running and performed a thorough inspection, photos were taken and detailed written report was sent to me. A decision was made on what had to be done and what I wanted to be done. The work was commenced and parts were ordered. I was kept up to date on the work being done as the parts came in. The refurbishment is almost completed and on budget. I would highly recommend Motor Werke for any mechanical repairs, tuneups, body and interior projects.Services: Carburetor cleaning
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October 2023 by Farmboy Gren
RE: work order 35138Great initial communication with Marc-André, then met Service Advisor Brad at time of appointment to explain issues with vehicle. Brad summed up issues comprehensively for mechanic, including previous work done at other shops.Met mechanic Richard in person and discussed issues and options, I was really impressed with Richard's knowledge and experience with Mini Coopers. A hi 5 to Richard!! and to rest of crew. When you walk in shop you feel the pride of ownership.Service: Auto engine diagnostic
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September 2023 by Jag Samra
My recent visit to the mechanic shop was a pleasant experience.I had the pleasure of dealing with Marc, who was not only knowledgeable but also exceptionally friendly.To my surprise, they managed to get my car ready much quicker than I anticipated.The shop itself was impressively clean and well-organized, making my wait comfortable and stress-free.Overall, it was a great experience, and I left the shop with my car running smoothly and a positive impression of their service.
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September 2023 by Seax Cannot
I brought my 1976 Ferrari in for major maintenance and several other issues that required troubleshooting. Chris spent hours answering questions and keeping me updated as to the progress and issues the car had during the diagnosis. Once complete he presented a detailed plan and accurate estimate. Eugene completed the tasks with more passion and enthusiasm then I as the owner have for my own car.I spent 3 years looking for a shop of this calibre, I was not disappointed.Also Tod and his team performed a full paint correction and some interior repairs that continue to bring positive comments from strangers who see the car on the street.The staff at Motor Werke are a group of customer oriented professionals who are truly passionate.I constantly recommend them to others.Sean W
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September 2023 by Baljit Singh
They all are really nice and helpful, I needed an urgent appointment for my car and they provided me with one the next day. Also, I have never seen any dealer providing such a brief details about what they have done on the car, but they provide that and I think that's pretty awesome. The communication was very clear and kept me updated throughout the process and also provided me the shuttle service. Special thanks to Nathan and Sophie. Overall 10/10
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September 2023 by Josef Largoza
From receptionist Misty, shuttle driver Mary to Brad, they become instantly a family with their friendly attitude. Hey even the lady groundcleaner is all smiles. The kicker, a gift of cookies, ground coffee, was unexpected. You have great team Cris.
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September 2023 by Jana Kraft
It was my first time at Motorwerke and the service was FANTASTIC!!Marc was incredible - he was accommodating, he made me feel like I mattered, and he explained everything to me. I sat in the waiting room while the mechanics did the work on my car, so I had the opportunity to listen to Marc interact with other customers as well, and he was equally amazing to everyone. I also loved that they gave me a little goodie bag when I left which had a cookie, coffee, and a pen!Thank you Motor Werke!!Jana Kraft
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September 2023 by Grant Macdonald
We are completely satisfied with the service we received at Motor Werke. The team at Motor Werke is very committed to customer satisfaction every step of the way, in our opinion. We will confidently continue to have our vehicle’s maintenance needs cared for by Motor Werke.
Grant & Angela
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July 2023 by Jordan Wilson
Extremely knowledgeable staff and terrific customer service. Labor prices are fair, parts are the expensive part which they have no control over. They were able to shave a little time off my repair and adjusted the bill accordingly to help the cost. Marc-Andre, took me around the shop for a tour, and after my repair, showed me the old parts and described in detail what the issues were with them. Highly recommend this shop over any of the dealers. 5 stars.
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July 2023 by Gaila Erickson
Thank you for the care and attention you showed for the area of concern for my car! Really appreciate your talent and dedication to details and making sure my car is in top form!
