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December 2023 by Cynthia Watley
Would rate lower if I could. Unfortunately purchased our wedding bands through this location and now have to come in regularly to have the bands inspected as per the warranty. Never have I ever experienced such unfriendly people as the sales people in this store. The one we dealt with at purchase was friendly...but the women I have dealt with since .. horrendous. Seem irritated that I am there to have the rings inspected and just noticed they did not properly sign off on my last inspection. Not sure how people secure employment or maintain it. I will endeavour to remember to check your lousy work in the future to ensure my insurance remains in effect
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November 2023 by Jo-Ann Boyd
Walked in today to Christmas shop. 2 employees working. 3 people in the store including me. 1 was adjusting a watch, 1 was doing a refund with great difficulty. I waited for 30 minutes. I walked out very disappointed.
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October 2023 by Kelsey Allmark
My husband bought my ring from this store over 5 years ago and not only was the service great then, but, they continue to give fantastic service.Due to Covid, I got out of the habit of taking my ring in every 6 months (as per my protection plan) and I recently lost a diamond in my ring, they honoured the protection plan this time around and gave me notice I need to continue to come every 6 months to continue to receive my complimentary lost diamonds/cleanings when something happens to my ring.As a busy mum, I really appreciate the kindness and this store has been nothing but lovely.Thank you!!
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September 2023 by Megan Klawikowski
I had a great experience at Peoples.Mac helped me find the perfect gift for a coworkers 30 year anniversary!
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September 2023 by Sharndeep kaur gill
Excellent customer service. Bought gold chain for Brother. received a great deal. Thanks to Apurwa. She was so kind and professional. Thanks peoples.
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August 2023 by Gurvir Narula
I went into Peoples in need for something special for my mother. I was very confused on what to get, then I was approached by Mac who undoubtedly satisfies my needs. made my day along with my Mother’s Day. He knew what I wanted and made me look like an amazing son ?. I would highly recommend THANK YOU MAC FOR BEING AMAZING.
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August 2023 by Corinne McCool
Great customer service by Apurwa at Peoples jewellers in Orchard Park Mall, Kelowna. Got 3 rings sized and polished, one ring was still too small for me still but no problem to send it back as we had purchased the protection plan, so worth it. She’s very patient, kind, and efficient!
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August 2023 by Vincent Waldner
Awesome place to buy Jewelry!! Naveena was super helpful!! She was so kind and professional from the moment I walked in! She showed me exactly what I was looking for and gave me a phenomenal deal!! 10/10 All day long!! Thank you?
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August 2023 by Andre Vanhoorn
Very Good Service! Naveena, you have been Wonderful! Thankyou People's! Will return. Thumbs Up!
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August 2023 by Megan Burke
My son broke his necklace and luckily we had the warranty so we were able to get it fixed! Quick and easy process
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July 2023 by Cuyla Varey
Naveena was amazing! She went above and beyond to help me find my warranty, repair my necklace and clean and inspect my ring. Her customer service is outstanding!!
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July 2023 by Екатерина Брилёва
I'm just in terrible shock. This shop sold me a fake ring. As soon as I suspected that something was wrong with the stone, I wrote to the store to confirm that the ring was fake with a certificate. To which I was told that there is no certificate, but you just trust us that this is the original. I requested a refund and was denied. If you do not return the money to me, I go to the police to write about fraud.
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July 2023 by brittaney molasy
Love coming here,staff is always amazing ,naveeda did an amazing job helping us pick out our wedding bands!
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June 2023 by Bryce Boyer
Jo-Anne was amazing in helping us with a necklace. Very pleased. Thank you!
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June 2023 by Konrad Pimiskern
I bought an anniversary ring for my wife some years ago. I opted to purchase the additional insurance for the ring which included cleaning and inspection every six months. This gift soon became a nightmare each time my wife took the ring in for cleaning and inspection. I won’t go into details but everything turned around when Jo-Anne showed up. Jo-Anne made sure that this experience became a pleasant and quick one each six months. She knows my wife and myself on a first name basis now and has created a warm and inviting environment. Thank you Jo-Anne!
