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February 2024 by Gord Lockwood
I bought a Thule Arcos Cargo Box from my local Rack Attack store in Kelowna, Canada. They are a very knowledgeable and nice staff. They had what I wanted in stock, and they helped me load the boxes into my vehicle. I was in and out in under 10 minutes.And, when I had a question about the Cargo Box base lock, they were right there to help. I really appreciated the video Rack Attack produced on the Thule Arcos. It was very informative.So, instead of buying the Thule Arcos on Amazon, I got it cheaper at Rack Attack (5 cents cheaper ?). And, instead of waiting for delivery, I drove the 4 kilometers to my local Rack Attack store and had it instantly. It's also nice to have somebody that can help if necessary.
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December 2023 by Sylvia McMahan
I highly recommend Rack Attack in Kelowna. John and Jesse helped me with my roof rack issues with excellent customer service. I needed a couple of new parts and they had them in stock. Great experience overall and their showroom has amazing products for everything you could possibly imagine, racks for everything! 5 stars all the way.
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November 2023 by Chris Eytcheson
Great shop. I recently had them install a roof rack and Thule roof top carrier. The whole experience was excellent from the moment I called until after the install. Could not have been happier with the experience.
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October 2023 by Brenda Caldwell
Stopped in to Rack Attack today after purchasing a used car with a rack but as it didn’t come with a key was unable to remove it as I don’t have use for it. A very polite , professional young man named Corey was a joy to deal with. Ordered me a key for a fraction of the price I’d seen online (which I’m not fond of doing, im more of a people person :) He then went the extra mile to give me a wealth of information on the rack in the event I choose to sell it. RACK ATTACK you got one of the good ones! Thanks Corey for making this ladies experience a five star one!⭐️⭐️⭐️⭐️⭐️
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October 2023 by JJ Wunder
Fantastic customer service. Great products! Shopped over the phone from out of town, showed up and bike rack was installed immediately. Extremely pleased.
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October 2023 by Mel
The staff here were terrific! Super knowledgeable and super helpful. We weren’t too sure what exactly we wanted/needed and they steered us towards a product that would work well for us-not necessarily just what was in stock. My husband and I appreciated their tips and suggestions and are very pleased with the bike carrier we purchased. ?would recommend and use again!
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September 2023 by Carla Rootes
I recently purchased an e-bike and needed at hitch and bike rack that I was able to manage myself. All the staff at rack attack are incredibly knowledgeable and helpful. They took the time to show me how to load and unload the Thule bike rack and made certain I had my bike secured correctly. Thank you all for your help.
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August 2023 by Susan Farragher
Very happy with our new car hitch! Excellent service , great value! So greatful we found Rack Attack to do the job:)
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August 2023 by Dallas Armstrong
Needed additional storage for road trips with our new little family member. Popped in to get some information and pricing and was in and out in 40 minute with Thule roof rack installed and ready to rock, no issues. Great experience, super helpful would highly recommend!
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August 2023 by Chris Foster
A positive experience. Phoned to discuss a rack for my Tacoma. Got good advice. Rep was knowledgeable and professional. The rack arrived in 2 business days as promised. Install went smoothly.
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August 2023 by Bernard Casavant
Very impressed with the prompt, professional service and install on our BMW X3. The entire team was very approachable, answered all questions and gave us sone great insight into owning a Thule cargo box.Rack Attack rocks!Thank you.Bernard C.
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August 2023 by Cindy LaLonde
We bought our kayak racks from Rack Attack and had great service. We would recommend them to anyone looking for a rack for their vehicle. Very knowledgeable about the products they sell.
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June 2023 by Bob McLean
First class company. Their reps are very knowledgeable and efficient.The hitch was installed quickly and the wide selection of bike racks is impressive.
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June 2023 by Ken Murray
Rack attack KelownaThey installed a new hitch on my vehicle. I had booked an appointment ,they completed the work ahead of the scheduled time & installed great quality products!They also took the time to explain how the electrical wiring had been installed and where it was stored. Great job & Great customer service . Would highly recommend !!
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June 2023 by Janet Strother
Professional, friendly and knowledgeable staff throughout the company. We got a truck rack and kayak supports for our 2018 Ford. Works awesome...will go back for another kayak rack for the other side this week. Highly recommend these guys to all friends.
