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July 2023 by Daniel Honey
Had a sandle strap break 2 months after purchase. Contacted the Rip Curl warranty department. They contacted the store and set me up with a brand new pair. The employees were very helpful. Thank you.
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July 2023 by Paul
Customer service at this store is off the chain.Had the pleasure of being served by Zack who is extremely knowledgeable and polite, which is so rare these days.Was also impressed by Zack’s ability to up sell, but not in a pressure sort of way.It was such a great experience shopping at this store when you’re looked after by someone of such high calibre.
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February 2021 by brad bowslaugh
Love the store! Staff is always super friendly and helpful! Little more money but you get what you pay for! The clothing always fits great and seems to last well....for sure favourite store in the mall!!
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February 2021 by Logan Shaw
Nice apparel very very very poor service. There was a man there who was incredibly rude who served me the last time I was in. Because of him, it will be the last time I shop at ripcurl Kelowna. RIP ripcurl kelowna.