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September 2023 by Nick Kellosalmi
Just made another purchase from this store. Been coming for years and have had nothing but excellent customer service time and time again. Rob helped me today and once again hooked me up with an awesome deal. Will definitely be back with staff like those at Rocky Mountain.
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March 2023 by Casey Evans
Was in the store today. Good conversation, good service, and they displayed their expertise in their niche. A very human, shop local, experience. Gave me a great deal on a very hard to find set of dumbells!
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January 2023 by Janet Saari
We decided to upgrade our home gym equipment this year and went to Rocky Mountain Fitness to check out the Inspire FT1 which we had reviewed on their website. We were greeted as soon as we walked in the door. Rob was able to answer all of our questions and demonstrated how the equipment worked. He then showed us the Inspire FT2 which provided more options for us. We ended up purchasing the FT2. We had run into a road block upon assembly and the customer service Rob provided after our purchase was just as good as it was before our purchase. We have dealt with Rocky Mountain for most of our home gym equipment and the service has always been what brings us back.Thanks again Rob!!
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January 2023 by Kim B
What great customer service! We had great experience buying our Max trainer M8 at this location a couple years ago. Love the M8!Now that we need to transport it, I phoned Rocky Mountain fitness to make sure no extra precautions need to be taken during the move. Kristie was upbeat and happy to help. Thank you Kristie for making our move a bit less stressful.
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December 2022 by Dave
Great equipment for my home gym and the staff are very chill.
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December 2022 by Jim Clipperton
I built my dream home gym and the team at Rocky Mountain were amazing to deal with. A previous team member went above and beyond to get me what I wanted when I was assembling the equipment I needed, and the gentleman that helped me yesterday was also wicked. It's nice to know that anytime I go in there, the customer service is too notch. Cheers.
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September 2022 by Sarah Roundell
Kristy was friendly, helpful and knowledgeable! Thanks for all you do!!
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April 2022 by A Kolp
First time dealing with Rocky Mountain Fitness and I couldn't be happier. I walked in and was helped right away and found the perfect treadmill for walking only...using a slight incline only....and definitely within an affordable price range. I was even happy to pay a bit extra for delivery and set up which I'm glad I did because it was so worth it. The guys were on time, respectful and courteous.Five out of five stars for customer service - thank you!!
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March 2022 by Andrew Heuthorst
Great staff and excellent customer service,From the willingness right out of the gate to me find exactly what was suitable for me and very involved in answering any questions. Highly recommend as you don't find customer service like this.
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March 2022 by Cal
Great staff, very Knowledgeable! Thanks Jordan for the equipment/info. Very happy with my purchase.
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March 2022 by linda macgillivray
Whoever the gal was that answered the phone needs a class or two in customer service. You BOLDLY came across as though i was disturbing your day. Looking to make a substantial purchase. I'll make sure I dont disrupt you when I lay my cash down!
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February 2022 by Gordon Gunson
Kristy was very helpful, she took the time to show us how the treadmill worked and all of its features. She is knowledgeable, patient and thorough with all our questions. Delivery and set up was easy to Vernon and they even took our old machine. Would return to Kristy again for any of our other purchases.
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February 2022 by Sami Cherkaoui
Great experience purchasing from Jordan at Rocky Mountain Fitness. He was super knowledgable and helpful. I'm very pleased with my purchase and wouldn't hesitate to return or recommend to others.
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February 2022 by Shirley Hykawy
Purchased the Sole E35 elliptical. What a great machine!In store and on the phone,I had awesome service.They have a third party to do the delivery and set up. The two young men were very careful with putting the machine together and both were very kind and professional in the time they were here. They also explained how it worked before leaving.I definitely recommend Rocky Mountain Fitness. I'm one happy customer. ????
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March 2021 by Steven Dirks
The staff member in the store was knowledgeable and helpful. He let me know the item I wanted was very popular and that's why they were out of stock.
