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“Excellent location and very good customer service. I will definitely recommend it to anyone who wants to store their stuff. Their units are very large and their loading dock is massive”
“Packing House is a terrific and secure storage facility. Easily accessible and fulfills all of our storage needs. Joyce handles all administrative and operational needs professionally and in a timely manner. Highly recommended.”
“Dianna is an absolute wonder to deal with!
I have had two units here over the years.
Secure, friendly and clean!
11/10 would recommend”
“Excellent choice for your moving needs , on time , on budget , from vancouver to Calgary the guys were professionals , upfront pricing no changes after delivery… and everything was in perfect condition, great experience highly recommend!!”
“Every time we buy there are 3 variables... Investment, Quality and Service. I recieved all 3!!! I will continue to do business and refer Falcon Storage. Thank you!”
“I had days to find a storage unit and move cities. They were super friendly and ver accommodating. Always smiling! No initials fees besides unit rent! It is nice to use a service with awesome people to make the experience that much better!”
“I dealt with several people initially, which was annoying, even though on each call, each individual was very polite and wanting to help. The repeated calls were by reason of the BSB invoice not having a street adddress for delivery of the box, or a correct postal for mail. Repeated atttepts were made to send the same incorrect invoice, until Braydon Halloway came along. By this time, I was frustrated but Brraydon remained calm, positive and eventually redid the invoice with the correct residential and postal addresses. I
t may have been that my computer, was autofilling the invoice with incorrect information. We had moved in the previous few days and I had not updated the computer's personal information, which still had the old personal information fror before our recent move.
Braydon Halloway was a pleasure to deal with and exceptionally polite and helpful. I add that all employees of BSB were a pleasure to deal with.”
7AM - 7PM
2076 Enterprise Way, Kelowna
Self Storage
“Vaishali provided outstanding customer service throughout my U-Haul experience. She was friendly, professional, and extremely helpful from start to finish. She explained the rental process clearly, answered all my questions patiently, and made sure everything was completed quickly and accurately. Her positive attitude and willingness to go the extra mile made the entire experience smooth and stress-free. Employees like Vaishali truly represent excellent customer service. I highly recommend working with her and appreciate all her help. Thank you, Vaishali!”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“Excellent customer service from beginning to end!
Emilee showed me around the yard and worked with me to find another option that ended up being a better fit for what we needed. She was very patient with communications within the various departments at my place of employment.
Then when it came to delivery, Andrew exceeded all expectations!
The clearance space between the two containers, where ours needed to be placed, was extremely limited. We discussed various options, including having the container returned to Secure Rite or temporarily placed in the parking lot while we arranged for the other containers to be moved, which would have been costly and time consuming. However, Andrew was determined to find a solution for us. He went above and beyond to ensure the container was placed exactly where we needed it and didn’t leave until it was positioned perfectly.
Thank you for such exceptional customer service!”