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December 2023 by Alex Gay
As a parent just trying to get by at Christmas like so many, I think it should be criminal to charge nearly THREE times the price for an item that other stores sell the SAME item for. Just because it was sold out at Walmart and elsewhere doesn’t mean you should rip people off. Which is all you are doing. Never shopping here again. Gross, what are you a pharmaceutical company??
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November 2023 by J D
Wanted to order a space heater online using a store credit, but they don’t offer that option and the only way to get the item is online because it isn’t available in the stores yet. Frustrating experience! Stuck with a refund card because they will not refund anything. I would not have shopped there in the first place had I known this. From my experience, the quality of their merchandise is substandard ?
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August 2023 by Silje Riise
Super poor service. Wanted to return a birthday present that was purchased here(by me) because she got two of the same items. No return, even with original receipt and in bag with all tags on it. She points in the receipt and says it’s an open item . Was never told this when I purchased the item .Also I just want to point out that with an “open item” she was referring to it not being sanitary, but those squishmallows are on the shelf for people to touch and pick up.I went over to the kids store , the children place, after to return some clothes that didn’t fit her. No problems-even thought she actually had those clothes on her. Make no sense to me.Never going back-beware on return policy and super over priced products
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August 2023 by Chevy Girl
The products I've bought are very cheaply made, bought the Visoki aromatherapy diffuser and thankfully bought the insurance because this is the second one replaced, keeps crapping out, won't turn off, unless completely unplugged, colour changed to a very light pink instead of the orange or blue it's suppost to be, now only blue works. Just bought the cool chill portable mini misting fan, mister worked for 10 mins and then water started coming out the bottom, shorting it out, no mist now, and it turns off and on by itself at random! I'm honestly afraid to leave it around my house, worried it might catch fire?! I mean come on! Make better products! I do want to say that the staff are phenomenal there, super friendly, very knowledgeable, very helpful and very understanding with the returns, just wish the products were made better....
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August 2023 by Gavin Lussier
I love showcase it’s one of my absolute most favorite stores in the mall! Always great service ;)
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August 2023 by Sophia Krebs
Coolest store ever and best employees
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July 2023 by Kayla Pruyssers (Alyxka Pro)
Was shopping in the store, and a man started to harass me, making me very uncomfortable. The wonderful staff member SOPHIA took it upon herself to come and help me get out of the situation. She went above and beyond to make sure i was ok and even offered to call security to help me leave the mall without having them bother me. SOPHIA was so concerned for my safety she asked me how i was getting home and gave me suggestions and ideas on how to get home safely, which was greatly appreciated. Her kind words after the man left really helped me feel better. She is a godsend and overall phenomenal person. I will never forget her kindness, and i will keep shopping at showcase because of her assistance.
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July 2023 by linda bilow
Honestly, one of my favorite stores. I love the store. The staff are very friendly and informative
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June 2023 by Maddi Lowe
Kayla is one of the most friendly out going person I have ever met, I just came into the store to look around but once Kayla started showing me awesome stuff with fantastic warranty I couldn’t pass it up !!!! Really made my day I will be coming back just to see her smiley face
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April 2023 by Thomas Bracken
In the store they had all their Christmas stuff on sale at a discount of almost 80 percent at 9.99 for each piece. The store manager at Orchard Park was very helpful and gave me an absolutely great deal on about 4 Christmas Pieces that I purchased... and bought for 34 dollars of money. (Buy 3 get one free) I appreciate his help, as normally any of this stuff is marked up at Christmas time to about 35 dollars a piece. I'll start celebrating "Christmas" in March... Thanks again. -Tom
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April 2023 by g clancy
Price listed was not what I was charged. Sign reeds 14.99 total came to just over 19. Won't go again they asked for my hone number to be a member, and you get items cheaper (or as the price is displayed) sounds like a scam to me.
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April 2023 by Joleen Gregg
A great place to find the latest stuff from candy to as Seen on TV product's and Funko pops
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December 2022 by Stew Walker
Absolutely terrible product and ever worse return policy. Bought something and tried to return it UNOPENED only 5 minutes later and they refused to return it. It shows that this company does not care about its customers it only cares about its PROFIT.WOULD NOT RECOMMEND
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December 2022 by Shirin D
A great experience today, the store Manager helped us find just what we were looking for and he was so nice!!!
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October 2022 by T Mooney
I got to the till to purchase items and asked for my phone number. I declined to provide it and told that unless I provide one, the price for the items will increase. We left the items and the shady practice.