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September 2023 by J Ard
Im sorry the bad UPS review for the Lake shore access point. My 1 star review was meant for UPS delivery person/ people who repeatedly decide to change my preferred delivery point without my permission or knowledge just because they don’t want to do their job and deliver to my residence. It would not frustrate me so much if it my package went to the access point down the street from me but they keep sending my packages across the city which is very inconvenient! Note UPS MAKES IT IMPOSSIBLE TO SPEAK TO ANYONE RELATED TO THIS TYPE OF CUSTOMER SERVICE, IM THINKING ITS BECAUSE THEY DONT LIKE CUSTOMERS VERY MUCH??? Just my thoughts on this matter.
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September 2023 by Kaz Morran
"This is not UPS" the staff told me, "only a pick-up location."I missed my delivery because they delivered it at a different time than their email alert told me. So, I went to pick it up as the card said. But the staff said it's not ready until 2:00 (despite the card saying 1:00) and that (despite all the large signage around me, and the staff uniforms, and the card with the address) that I in fact was not at a UPS store... but that they would have my package at 2:00. Just frustrating. Stop wasting my time.
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April 2023 by Jesse Coster
Every time I've been in there to return an Amazon package the guy in there has paused what he was doing, scanned my bar code and that was it. Quickest experience ever, no lines no fuss. 10/10
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April 2023 by Hayden Klassen
GREAT place for passport photos! Terry was very friendly and got us in and out in less than 10 mins!
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February 2023 by Samantha Smith
I've been to this location a few times for various needs. Tonight I was so pleased when the man was so incredibly helpful with my package I was delivering. Above expectation and better service than if I went to Canada Post. Thank you!
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July 2022 by Lisa Maloney
I use this location often as it is very close to my work. Staff are always friendly and attentive.
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June 2022 by Alyssa Fieseler
Got passport photos taken and all in all it took maybe 5 minutes! Very friendly and helpful staff.
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January 2022 by Michelle Z
Unfriendly customer service team. Couldn't be bothered to help me figure out my shipping issue. Will definitely try a different location from now on.
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January 2022 by Normajean McGuire
I use this location all the time, the staff team is Wonderful. Patient, polite and so helpful. I really appreciate the Service :)
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January 2022 by Lai Yee Wong
Terry knows his s#@t! Always helpful and happy! I would 100% recommend this store.
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November 2021 by Linsanity P
I have a postal box here and it's been a lifesaver. The staff is fabulous, service is quick, and the box is well worth the money for holding my packages while I'm out of town for work :)
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September 2021 by Richard W.
I use this drop off location for Amazon returns. Very handy. Staff is always friendly. There are P.O boxes here. Photocopying here along with packing supplies. Faxing is also here. And of course the UPS shipping of packages and such is done here.
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September 2021 by Isaac Ford
not at all helpful my phone call ended with my package being returned to the sender... and nobody even knocked on my door or called the number printed on the shipping label for "attempted delivery" very grumpy attendant too boot
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June 2019 by Cheryl Chaisson
This store has been so helpful each time we use it. They are friendly and helpful. Will always use this store.
