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February 2024 by Alex Banfield
I recently purchased a used vehicle from Turner VW and I enjoyed the openness of the sales process from start to finish. There was no hard sell, no hidden fees - just good open conversation about what I could pay, and what they could sell for. I worked on my car purchase with Mark Brown and he was an absolute pleasure to deal with. Would 100% trust Turner VW before most dealerships in town.
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February 2024 by Daniel Huzar
I have been to many dealerships around the world, and this is one of the best. I inherited a car, so I brought it in for a full evaluation. The service person who helped me was very honest and open about what I should fix on my car, and a list of items that were not pressing at all. The mechanic was great with recommendations, I felt no pressure from them and they answered all my questions openly and honestly. I appreciate this place!
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February 2024 by Casey
Sent messages to this dealership multiple times regarding a car they listed. Never heard back from anyone there. Annoying and very unprofessional.
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January 2024 by Leif Deatherage
Fantastic experience buying a new vehicle. No shady sales tactics. Mark, Sarah, and Ingrid were amazing, kind, helpful, and were extremely thorough. 100% would recommend Turner VW to anyone interested in purchasing a new or used vehicle.
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January 2024 by James Jurome
Picked up a new battery, service was awesome. I will definitely think of Turner Volkswagen for my cars needs and hopefully a new car in the future.
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January 2024 by Giulio De Iaco
Excellent service department, friendly staff, awesome communication. Highly recommend this dealership. Thank you
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January 2024 by Sarah Polley
At the very end of the day before a long weekend my 2016 VW Tiguans car battery died leaving me stranded! I called and spoke with a gentleman in service and he reminded me that I had been to that location within the last 6 months and to call their towing company. The tow guy showed up pretty quickly and got my car hooked up to tow into Turner Volkswagen at the end of day Friday before Christmas. I was so lucky the service manager Mike stayed late replaced my battery right away! This saved me from having to rush to the store in the morning without a car to get the battery looked at and replaced, I was so excited to be treated to a Christmas miracle!!! I've had varying levels of service at a few different dealerships over the years and am so thankful I found a great family run business that I can support. Thanks again to my car family at Turner Volkswagen, all the best in the new year!!
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December 2023 by Cooper Douglas
Went in to get new struts and lowering springs installed on my mk6 GTI. I was greeted with a smile and the overall process was super smooth. I’ve been to many Volkswagen dealerships and euro only shops and Volkswagen Kelowna were by far the nicest and mostAFFORDABLE. I was quoted a lot more at other shops for the same job. Thank you guys again! I’ll be back soon
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November 2023 by PuddleDuck Acres
Hands down the best VW dealer I have ever dealt with. So friendly, knowledgeable and willing to help with anything! A+ all the way!
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September 2023 by Carter Rhine
Met with Blair. He was very patient and calm with our decision. Let us drive and go through all of the details of the vehicles and knew what vehicle was best for us. Not pushy. Gave us a new perspective on the car sales experience.
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September 2023 by Frederic Houle
Zac was a pleasure to work with! Responsive, professional, even found a cheaper 2023 (new) than the 2022 used I was inquiring about. Good job! I will definitely do business with them again in the future.
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July 2023 by Larry Plaxton
All the staff we dealt with were great. Really took the pressure off when buying our vehicle. Recommend you give them a visit before you buy your next vehicle.
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July 2023 by Le Iceton
…After some research we decided to buy a new Tiguan. We entered the dealership and were met by Mark, greeted, with a handshake and a smile. He got keys for 2 models( we insisted on white)the only 2 white models on the lot. We were shown and told about the two choices features and extras. We made a decision on the one that met our needs. Mark was professional, courteous, informative, and knows his products. We picked up the car the next day. Mark was there and was our guardian in helping with all our needs. We left the next day for a long drive all over Alberta to see friends and relatives. We were impressed with our vehicle choice. Mark met all our requirements, in pricing, honesty, and his no pressure attitude.Kudos Turner Volkswagen and Mark.. Thanks.Le and Ann Iceton
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July 2023 by Michael Ungrin
I had an interaction with Mandy from turner recently in which I expressed concerns regarding turner care protection packages. Mandy was professional and polite in spite of my harsh demeanor. I regret my lack of decorum and commend Mandy for listening politely.Cheers Mike
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June 2023 by Ferris Zaugg
Extremely professional. Kept me advised as to how servicing on car was proceeding. Washed my car and washed front floor mats.They went extra mile to take care of my. I felt special.Service man, Randal Lyon, was great. Job well done.Thanks
