-
March 2023 by Sherri Demuth
So friendly and accomodating. Will definitely be back.
-
June 2022 by Ryan B.
Their wasn't a single hand cart to be found today (Monday, June 20th). When I asked the greeter, all she said was, "Go check the tills, that's where they end up first." Another man complained as well because of the same problem. When I checked the cash registers there weren't any carts there either. Finally, I had to go to the self-checkout, grab a hand cart and walk back out. It's not my job to go searching around your business to find a damn hand cart. If this is the way it's going to be, start paying me to shop in your store. Complete bullshit.
-
March 2022 by V E G G I E D A W W G
Best priced lenses in town, just be informed that you have to have an eye-exam every 3 years to receive eyewear!
-
March 2022 by Art Watson
45 days and no glasses. the new management is failing terribly.what is going on ?
-
March 2022 by Krista Fick
Great service! Even though she is there by herself and swamped, she still took the time to quickly repair my glasses with a lovely attitude. Wish I got her name. But she knows who she is... she's there alone. Thanks again!
-
March 2021 by Ms. Pretty
Great selection of frames $99 and under. They have a deal right now buy 2 frames with basic prescription lens for $170. They also offer fog proof lens that are on sale 25% off right now.Helpful staff and they have sanitizing practices in place for trying on frames
-
March 2021 by Dave Gourlay
Issues were resolved in a prompt and friendly manner ,, good customer service.
-
March 2021 by Irwin K
Weird experience, the lady kept telling me they won’t have any one for eye exams for months, and even though they were open, she wasn’t very inviting or asked any questions. Kind of seem like she didn’t ‘feel’ like helping me, like if she worked at a heart clinic and said, we don’t have doctors here but is heart working, or do you use it often? She kept telling me to go to Superstore? Who tells you to go to other stores, when yours is empty? She basically was there to offer zero help...awesome, can’t wait to tell my friends to never, ever, ever, go there...ever...off putting skills man, maybe you should work somewhere else, bcuz you’re really bad at this job!
-
August 2020 by Irwin K.
The Wal Mart in Kelowna has friendly staff and management, they are really doing a great job! Covid19 has changed the way I shopped, and I have been to Wal-Marts across Canada during my cross country trip, they've been helpful, not pushy, and are hard workers. Give them a raise Waltons, they deserve it!
-
March 2020 by C G
Went in to order contact lenses , they told me the couldn’t order more contacts because I was past due on eye exam, I specifically told them I was traveling and needed them before I left , so I set up exam , after my exam and paying my 80 dollars they told me I couldn’t get contacts till I had an eye fitter and they don’t have one !! Told me to go somewhere else for an eye fitter! It’s very bad customer service when you don’t reveal this information till after their exam and knowing why I was there! Just let me tell anyone who plans to go to the Walmart vision center, that I went home and ordered them online , had them cheaper and in three days, great customer service and didn’t ask me to go to an eye fitter or the date on my last exam!! Done with them ! But happy that I found something better through this bad experience!!
-
March 2020 by Laurie
I was given a tip to check out Walmart for glasses - who knew? Now I am sharing the amazing experience in appreciation.Diane helped me make an informed decision regarding the transition from requiring progressive lens to single vision lens. I found a few stylish frames, asked for Diane's opinion, and ordered my computer glasses. The glasses came in early. Diane helped me through the adjustment period and was willing to have new lens put in if required. The advice was excellent and sure enough my brain adjusted to the eye changes. Diane was articulate, patient, and has a designer's eye for the right frame. The glasses are perfect. I recommend this vision center because of the excellence of the staff and their honest advice and service. The prices and quality of product are excellent also.
-
March 2020 by Johnson Obradovic
Great service quick and easy
-
March 2020 by Angelina Dubrule
Very nice guy, gives out candy. never had a problem here!
-
December 2019 by Grace E.
I went to Walmart as I do, and I saw that they HAVE SPRAY PAINTED A LIVE PLANT! I love to plant little succulent and cactuses and it is my pride and joy. SO WHEN I SAW THEY SPRAY PAINTED A SUCCULENT GREEN (even tho it was already green) my heart sank. Those poor little succulents. Just because it's Christmas doesn't mean you should spray paint an ALREADY GREEN plant a horrible lime green.
-
April 2019 by Lynn D.
Was in walmart in kelowna today (april21) and i was coming out if the bathroom and there was 2 other girls and a young 12 yr old in bathroom and the guy who cleans bathrooms went in i told him there were people in the bathroom still and he doesnt leave i keep watching and still doesnt come out so the 2 girls come out and i go back to the bathroom and the guy is fully in the bathroom in where sinks were im like umm there is still someone in here and he gets mad and goes yeah i can see that... so i go back to where my friends were and was telling them and the cashier was listening and shes like hes supposed to be outside the door... so i went to customer service after my friend went into the bathroom and kicked him out as he still DIDNT leave... so i went and complained about him to the lady at customer service she went to talk to him... but that is unexceptable