-
February 2024 by Dan M
We used Westwood during our kitchen remodel. Tammy did a great job helping us with design ideas. The process was pretty good considering we did this during the Covid labor problems. What really stood out to us was how this company stands behind their products and install.We could easily have been dismissed about things that did not go right with our products and install. It was very refreshing to have a company willing to make things right AND not make us feel bad about it.
-
December 2023 by SJS LTD
As quoted on castanet “ As freight logistics is one of the fastest growing contributors to the climate crisis, we believe now is the time for businesses to consider net-zero solutions”-what climate crisis are you talking about ? The one that’s created from the insane amount of CO2 emissions that’s produced during EV vehicle production ? Or are we only counting post production emissions ?In that case are you just assuming that electricity falls out of the sky ? Or are you just trying to forget that we are still using coal-fired power plants lol ??? Hey good on you for no longer having to burn gasoline or diesel to move around your over rated cabinets, instead it’s just strictly “coal” being burned and that dirty job is someone else’s problem huh ??Am I wrong for stating the obvious, or should I let you guys just continue riding around on your high horse, by thinking that stupid green truck is “saving the environment” ??
-
August 2023 by The Harms
When we purchased our home, we knew that eventually we would like to update the kitchen for design and functionality. With minimal investigation, we learned that our kitchen was a Westwood kitchen. As a family, we value quality and longevity, and our dream was to keep our original, quality Westwood cabinetry and make some additions and modernizations. We consulted with one renovation company who insisted we needed to go the full gut and new kitchen route. That didn’t sit well with us, so we decided to see what Westwood could suggest for us. In walks designer Mary Lou. She was genuinely excited to listen to our ideas and work with us to keep our existing cabinetry, move things around and build on, including a newly built island and pantry. Mary Lou said projects like this were incredibly technical for many reasons, but these challenging projects were ones that she really enjoyed working on. We now have exactly what we were looking for. Mary Lou seamlessly blended new cabinetry with our existing cabinetry. Our initial wish for design and longevity that preempted this project will carry us for many years to come in our beautiful kitchen. Thank-you, Mary Lou and Westwood Cabinetry!
-
June 2023 by Erin Trifunov
We used Westwood to redesign our kitchen in the fall of 2022. Not only are the cabinets beautiful and the design process fairly painless, but the after install service and response to deficiencies has been exceptional. We highly recommend them.
-
February 2023 by Monika Brooke
$100,000 certainly doesn't buy good design or quality workmanship. The design is bizarre, unless you like cheap hardware and drawers that are under 3" deep. The installation was an unmitigated disaster. The manager flat out refuses to address the useless drawers, and two months later we are still waiting for deficiencies to be addressed. They are not a custom cabinet manufacturer. They are a cabinet factory at best.
-
February 2023 by diane reed
We have nothing but praise for the service levels at Westwood, From Mary Lou designing us the most functional and beautiful kitchen to the Service Staff completing the post installation adjustments everyone was a joy to work with. The project was not without it problems, but everyone at Westwood from management to operations staff was very responsiveCouldn’t be happier
-
June 2022 by Mike H
Aesthetically westwood cabinets are lovely. Where they lack is the all important functionality. We assumed that choosing the most expensive of the cabinet quotes that we received meant we would be more than pleased. However, beware their pan drawers are overall 2.5 inches more shallow than our original cabinets. The upper drawer is a full 1.5 inches more shallow . Which means even a basic ladle or spatula will jam up the drawer on a regular basis. Everything has to be laid in a precise way or the drawer jams. Already had many broken and damaged items. The middle and bottom drawers do not fit our pots and pans the same as our last cabinets so in fact we have much less space then the many cabinets would seem. A half inch on the bottom drawers may not seem like much but when it jams a pot handle and you cant stack them like before you lose space. Because there wasn't a showroom near us we just took for granted there would be an industry standard in size. As well when they did not make 1 of the cabinets to the specified custom design they offered nothing but a replacement cabinet in 4 months time , which obviously in a kitchen reno doesn't work. So we had to shift the whole cabinet wall by 3 inches. Not ideal. Buyer beware. Extremely disappointed. Would not purchase again.P.S. if you are reading this review to get real information about the company just know that the company's reply was just for show. We emailed them and never received a reply. The drawer depth will forever be a major disappointment in our $27,000 cabinets!
-
June 2022 by Garry Hovius
We are very happy with our new kitchen. Melissa went out of her way to make it an easy experience for us. She We are also very impressed with the quality and installation was a breeze. Thank you so much!
-
January 2022 by Carolyn Feldinger
Knowledgeable designers and front office staff. Haven't seen the finished product yet but the showroom is pretty awesome!
-
September 2021 by SP
Just moved into my new home and we are very happy with our kitchen, bath and mud room cabinets! Thank you so much to Christine for all your hard work from the planning to the design stage and everything in between. You are a super star! Also a special thanks to Nick the installer who saved our moving date with his speedy install. We would highly recommend Westwood cabinetry and rate our experience nothing short of fabulous!!Suzana
-
September 2020 by kim prost
Overall I am very happy with the quality of the cabinets. Everything was packaged very professionally, Somewhat of a question when hardware was asked for, they were happy to accomodate. Some communication issues in the beginning, Mary Lou was very accomodating once we we able to text. Some discrepancy about a stain color, in the end Westwood exceeded my expectations and replaced trim work in the maple which was not on the work order. My overall feeling about the company of staff is that they are eager to please. This was an add on, so the second time I have done business with this company and I would do business with them again.Thank youLeeKendraAnnetteMary Lou
-
September 2020 by Stephanie Therens
The customer service is impeccable! They go above and beyond to help you with design. If you have an issue, they are quick to resolve. Highly recommend!! Thank you Alyssa!