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March 2024 by sunghee Yeon
It is a really good exercise facility. However, some people do not wear indoor-only sneakers. There are many exercise equipment stacked up at the exit. It is not managed like H2O.
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March 2024 by Robert Duguay
Great services. Friendly employee/volunteers. Cost is very reasonable.
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March 2024 by Jennifer van Dulken
So much family fun! Great place to swim!
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March 2024 by Justice Peck
This is a good place I signed up for me and my son so we can swim together I signed up for swimming lessons was told to be there at 4 took a taxi spent a bunch of money to get there they said pool was closed to public I told them I signed up for swimming lessons they said the lady didn’t come and I was asked to leave was a good amount of money to get there and back home just for 10 mins of swimming my 3 year old was not happy tried calling to make sure there open it says number is unavailable so guess I’ll try again :/ not happy with service great place though if I can use it
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March 2024 by Ivy Deb
I was there for the carnival on family day with my little one..And it was a very organized event.
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March 2024 by Kathy Wolfe
I go there to swim
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January 2024 by Thomas Littlejohn
I really only come here for the pool because of the sauna and hot tub. The place could certainly benefit from making that sauna and hot tub a bit bigger as it's often cramped with too many people.I know a lot of other people enjoy using the pool for this reason as well and I'm sure they also get annoyed when you spend money and can't enjoy the amenities properly.
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January 2024 by Larry Zutz
Fun simulater. Good for your swing pattern.
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January 2024 by Robert Robinson
Staff is very enthusiastic but short staffed, as are most places. As a result, it is difficult to get into the exercise programs that are offered. They need more staff to offer more times. Otherwise, it's a great place to go. Exercise equipment, walking track, swimming pool, gym, etc. Membership is monthly and can be suspended for a month 4 times per year. Staff will work with you to set up an exercise program for you.
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November 2023 by Geoff McLeary
Very clean facility with lots of options for wellness. Maybe a little too crowded on some occasions, but overall manageable.
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September 2023 by CYMfromBC
H2O summer camp experience was way overpriced and did not meet expectations. While every other camp allows for earlier, sensible drop off times, drop off wasn’t allowed until 8:30 - 9:00, making me late every morning for work. Even then, staff was late, and slow to start sign in. Kids found the days long and lacking anything stimulating away from the pool. Overall, as this being our first Y camp, we found ourselves regretting the choice and disappointed in paying the premium that was simply not warranted when compared to other camps available at much lower fees. Definitely cannot recommend unless desperate for child care in the summer.
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June 2023 by Barb Doran
I signed up for a membership and the amount that was required per month is on my and their copies (documents). I was overcharged on the first billing and I went in, showed the staff member who I was dealing with the bank statement showing the overcharge. Later that day I was contacted by a supervisor who said they were looking into the matter. A while later I was contacted by another person who said they were refunding the overcharge and that they were sincerely sorry and that it would not happen again.I have the second bill. It happened again.Check your bank statements for overcharges. Very suspicious.I have to go in yet again and go through the exact same thing I went through last month, the very thing I was apologized to about and guaranteed would not be a repeat occurrence.May 1st, 2023Now I am being told by a manager named Monica that they will not fix the issue any more and that they have raised my account fee even though I was not given ANY advance notice of an account fee increase.She then pretended that she could not hear me on the phone (reception issue) so after a minute of that game I hung up and phoned back. I left a message for her and asked fornthe name of her supervisor on her voicemail but have not received a call back as of May 13th, 2023Very very unethical behavior from this manager.
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June 2023 by Bobby Louis
Strongly lacking Caring, Honesty, Respect and Responsibility.
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March 2023 by Radhik M K
I am changing my 5-star rating from 3 years ago to a 2-star rating because since last few months it has been extremely crowded.I used to be a regular and pretty happy last year but the extreme crowd has been very demotivating.I go to the gym to workout in peace after a long day of stressful work and apparently going to the overcrowded gym and wasting 30 mins waiting for equipment is more stressful than workI am going to try and go in the morning but if that doesn't work, I am just gonna switch to a different gyms, no point in being loyal to one gym
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March 2023 by Lagita Perry
New promotion for new member $20 individual and family $50 super cheap and good deal. Healthy place for every ages to hang out from babies to seniors
