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January 2024 by Eva R
Decent 7/11, the staff are patient and it's always clean. Easy to walk to as well!
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December 2023 by HARPREET KAUR
They have excellent service providing staff . All staff members are well trained for customer service. My favourite is new guy robin along with good salesman he is very ethical and helpful as i was waiting in line up and analyses his behaviour in front of me with all other customers was very friendly and polite the way he talked to everyone does not matter any one is aged or kid or same age he is helping everyone with such a kindness. :) he is doing great job
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December 2023 by DIY Inc Marine Services
Always have a great selection when looking for some late night snacks and everything’s closed
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December 2023 by Cherry Joy Manliclic
The guy working at night is very much approachable. He is super nice and very friendly.
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November 2023 by Nolan Leslie
None of the staff are trained in policies, and if they are, they only act on it based on discriminatory reason. I was just accused of being a thief by the an East Indian front counter worker and his reasoning was that “there are so many people in here,” then it was “you know wearing a bag like that and a coat like that.” It is currently pouring rain so I was wearing my raincoat and my waterproof backpack but I guess that me wearing waterproof gear while it’s raining means I’m a thief. This occurred at 12:47am and there were 0 other people in there until I went to pay. He insisted it was store policy I take my bag off, then when I argued he said it was on the window outside, I looked, it wasn’t. At the end he told me to google the store policy on backpacks and carry bags, hey buddy, the store policy says nothing on backpacks, but nice try. You discriminated me for being young and wearing black. As I said to him earlier, it’s probably in his best interest to learn his store policies before trying to enforce policies that the company doesn’t have.Another example of an employee either being ignorant of policies or knowing them and not caring, the balding, long bearded employee was selling me smokes for about 2 weeks (I’m 25) and have been using an expired Alberta ID which rarely causes issues as I’m no less 25 years old regardless of it being expired or not. On the last day I purchased smokes from this location he refused to sell me smokes because I looked too young and was using an expired ID, even though this man had been selling me cigarettes for the last 2 weeks with no issue. There is 1 staff member who is nice and it’s a young native man. The rest are absolutely incompetent
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November 2023 by Krizelle aldover
The night Guy was really Amazing. he's really helpfull and handsome
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November 2023 by Mikey D
A favorite 7-11 when commuting from mid-island to South Island. Always open, gas bar, hot food, right across from Transfer Beach where you can rest, eat, walk the doggies and enjoy the scenery in Ladysmith.
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October 2023 by Ryley Staff
Classic 7-11. Really expensive right now because of inflation but in a pinch this is the place to go. Kinda dirty, kinda clean. Funny and kinda professional employees.
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February 2023 by Jesse Bricker
Was in there at july 17th 1 am grab a Buffalo chicken tikieto and 1.5L dr pepper tossed cashier a 20 and left some drunk girl could not figure out her money problems welcome my dudes
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February 2023 by TR J
Excellent service! What a nice manager. Sahab Ji is such a friendly and helpful manager. Best 711 I’ve ever been to. Bathrooms were also super clean.
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February 2023 by Sean Williams
Always 5 stars when Francisca is on-duty. She is friendly, professional, and a true member of our community. I’m always glad to see Francisca.
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February 2023 by Artep 3000
Went to do an early morning propane exchange (r.v. furnace) I was told they don't do that until after 7 am...COMPLETE LIE...had to wait until the new staff started their shift...will not return
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February 2023 by Aaliyah Mcneil
Amazing customer service from graveyard shift
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February 2023 by Amal Ravindran
Last night i visited this location ,store was so cleanAnd good costumer service . Good job
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February 2023 by S R
I come by early in the morning sometimes 3am 430am before work. a few weeks ago the nightshift worker was verbally discriminated by some horrible man who refused to pay and walked out with his things. I came in this morning at 3am for some extra food for my lunch. No worker at the counter for 15 minutes... The other customer in the store mentioned he was probably robbed, but who knows? I put my food back and left. They are clearly understaffed and the staff are clearly underpaid. For the safety of the employees they should have two people at night minimum. I dont recommend coming in early hours of the morning. Other than that when the workers are there they are all exceptionally polite and try there best they just need more and possibly higher wages.
