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March 2024 by ingrid lee
Great service, very friendly and professional. They were happy to go the extra mile! Highly recommended. Thank you.J. Lee
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February 2024 by Erjon B.
I was on the neighborhood and needed to use the washroom, walked in but the front desk gentleman was on the phone and I couldn't see the washrooms. He overheard me talking to a customer saying they didn't have a washroom. Placed the call briefly on hold and guided me where washroom was. Very helpful and eager to help e regardless the need. If I need automotive service most definitely I will choose this Big O'tire service.
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January 2024 by Chris Bobb
Stripped one lug, sent me away with 7 lugs on one wheel. Had to drive to Duncan dodge to find another lug. Then Duncan dodge charged 24 bucks for one lug at the dealership. Could be worst I guess. Oh well.
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January 2024 by Jess May
great service!
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January 2024 by stephan gagnon
Great service great staff and very good prices on tires thank you
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December 2023 by Sylvana Dagostini
Big thank you to OK Tire for my new winter tire purchase and install. Went out of their way to find me 2nd hand replacement rims, stayed true to their quoted price and even stored my tires for a couple of days when I forgot them. Excellent staff and service.
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October 2023 by Janıce Campbell
I needed a repair on a tire with a slow leak. BigO got the job done in an hour and the price was $39.
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October 2023 by Jen King
I was moving from Nanaimo to Duncan and my tire blew out as i was passing through Ladysmith. I pulled up to this shop just as they were closing. The guy at the front desk who was locking up, said he didn’t usually work on the cars but that he would help me. He took the time to change my tire and said they could get me some tires the next day to replace it. He took my number and the next day I got a call with a quote that was better than any other place I have been, and they got me in straight away. It feels really good to know that you are being taken care of, honestly, and not ripped off - which happens a lot when you don’t know anything about cars or tires…thank you so much for your help. I will always drive to Ladysmith to your shop for all my tire needs. Jen
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September 2023 by Scott Winslade
Big O Tires in Ladysmith is the place!!!!! Great small town service ....Tim was great, I called to askes about getting some truck tires and he found me some better ones for cheaper and had them brought in overnight , then got me in for installation first thing in the morning. Will def be recommending to everyone
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August 2023 by Tony Domovich
The guys at Big O Tires helped us out when our truck broke down. When we couldn’t fix the truck right away they offered a ride home for myself and my kids. That kind of humanity and customer service does not go unnoticed. Thank you, thank you, thank you.
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August 2023 by Rhodes H.
I have used Big O for years. Good service. Never a problem. Replaced my broken tire overnight, with exact match to my others. On another occasion, they replaced the driveline in our 4x4 Ranger.
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July 2023 by Charles Knox
Great service, very friendly, always easy to get an appointment.Thanks!
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June 2023 by Cody Hill 60 suzuki
very welcoming and awesome crew
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June 2023 by Naomi Macfarlane
The guys at Big O are awesome; super accommodating, they were able to help me immediately on no notice, really personable and it was much cheaper than I was quoted anywhere else!
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June 2023 by Artep 3000
Fantastic service...great price...tires in stock...timely install on my santa fe...will use again
