-
November 2024 by Mark Patrick
Absolute joke. Horrible experience
-
August 2024 by Natasha s
So freaking slow... not enough staff. Managers are to busy laughing and joking in the back which can be heard out front instead of assisting.
-
August 2024 by Carson Upton
Amazing experience. Teller was super helpful.
-
August 2023 by Robin Good
What amazing staff everytime I go in always smiling. And extremely helpful Domi you rock thanks for all your hard work best RBC ever
-
April 2023 by Gordon Robson
The 1st thing that should answer the phone is a live agent.
-
December 2022 by Aleta Kotylak
Great customer service at Ladysmith RBC branch everytime we come in. Especially Luna who was very knowledgeable and gave excellent advice on our banking needs.
-
December 2022 by Ken Brimacombe
Teller service extremely slow, 20 minutes standing in line, no chairs available to use while waiting
-
September 2022 by J B
Phone system is a joke. Can’t even call the branch. I’ve been with TD for 30 years and all branches have phone numbers to speak to a local person. Huge RBC fail.
-
March 2022 by Ryan Petersen
Convenient location and they gave me my money. Just what a bank should do!
-
March 2021 by N
Luna who works here is the best person ever, if she's who you're dealing with, you'll be in great hands. :) She's the ultimate problem solver and so friendly. Highly recommend.
-
March 2021 by Vandoorslaert Jean-François
Customers service excellent.
-
March 2021 by Cheshire S
Phone system is a joke
-
January 2018 by V Jackson
Visited the Ladysmith RBC yesterday with my father as we had to settle some estate details as my mother passed away earlier this month.
Upon entering the bank there were several tellers/staff that warmly greeted us. We were swiftly serviced and directed to our meeting with Megan Newton a banking advisor. She was warm & friendly and was prepared for our meeting. She educated us on the status of my mom's affairs at the bank and provided insights on what we had to do.
Once done the immediate tasks she offered us future guidance and made us feel welcome to reach out for any future help we need.
During this difficult time and meeting with different insinuations/businesses this encounter exceeded expectations.
Thank you RBC Ladysmith and specifically Megan Newton!
