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July 2024 by Matthias Geweke (Jukeboxrestaurierung)
Had to organize storage while sitting in Germany and these guys were a heck of great help. Everything was easy going and the communication was just excellent. Thank you so much!!!
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June 2024 by James Brown
Van Isle Storage was easy to deal with.
They gave me three spots to choose from.
I would definitely use them again.
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May 2024 by M M
Stay clear from this place. They have horrendous service and can not be trusted
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February 2024 by Dianne Crews
Fantastic facility! Owner/operator was always at the ready whenever we needed. Secure, clean and rodent free for us.
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October 2022 by Anje Skomorowski
Price is right. Wish the gate opened on a password instead of manually. Its possible to get locked in now.
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March 2022 by DAVID WICK
I became a customer of Van Isle storage when they first opened, and had a great experience with Kris and the yard. Some growing pains while they built the yard to what it is now. But once up to and what I consider beyond capacity for this yard is where things went wrong!!! Fast…….I was asked by the owner to move my trailer over, me being me, I said “yes of course”,even though the yard is a hour away. I went to go move it and then discovered I was blocked in by two other trailers that they had moved days before, (without any consideration of me being able to get my trailer out. See pics).I wasn’t able to move my trailer as requested and instead placed a call into the owners. They said “they will have the trailers moved by my next visit” well that came and went and trailers had not been moved at all, but luckily for me I was able to speak with one of the trailer owners and he replied quote “the owners never called and asked as if he would move it, and continued to say he would have moved it no problem moving, had he known”. Funny I said as the owner assured me not once but twice that they were called. Hummmmmm that is tricky isn’t it. So someone’s a liar!!! Just not sure who?, well it wasn’t the trailer owner as he had a witness. So when a business owner can’t own up to their responsibilities and take ownership of this kinda situation, then I think people should know. Honesty and business are closely related and lying to customers is well bad for business. So 1 star they get.
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March 2022 by Tim Solloway
I have had a 5th wheel stored at Van Isle Storage since March/April 2019 when the pandemic started and until today. This was not my unit but arranged for storage. Unfortunately the person who owned the unit was struck with hard times and unable to pay the storage. The cooperation and patience from Chris and Ryan at Van Isle was very appreciated by myself and owner of 5th wheel. We communicated on a regular basis which eased any worry or conflict. Professional and understanding. I highly recommend Van Isle Storage when looking for good safe storageKindlyTim Solloway
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April 2021 by ann clark
I like the communication we have the Chris and Ryan. They make it so easy and we never worry about our 5th wheel. Happy that they put in a new gate. And looking forward to the new improvements.
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April 2021 by John Mountain
Nice large area for moving trailer in and out. Nice new keypad for entering the storage area. Have had a great experience so far. Cheers
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April 2021 by B P
Good lot for outdoor storage, easy access and good security. Owners are easy to deal with, wouldn’t hesitate to use this facility again.
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April 2021 by Jon Beekman
Easy to deal with and super fast responses to questions. Thank you for making it easy !
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April 2021 by K Mg
Nice place to park and fly
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March 2021 by Penny Millwater
We have been storing our trailer at this facility almost two years now and find the owners to be very quick to respond to any of our questions. Love the fact it has a electronic gate. This facility is in a perfect location for us as we dont have to pull our trailer up and down the malahat, saving us lots of gas dollars.
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March 2021 by Kevin Needham
My trailer unit is very secure at the facility. They have recently upgraded gate access with an electric gate, very convenient. And it is personal, they know my name, with a few hundred customers. Access is perfect for me along a well traveled highway. I give very few reviews, this one I am glad to provide!
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March 2021 by sugandhi jordan
The management is communicative and responsive to questions or inquiries and sending updates. Very easy to work with and the place feels secure and is easy to access off the highway. Good, local no-nonsense storage place without a lot of frills and extras that you have to pay for.
