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January 2024 by Gillian Schaible
Great service, and great products!
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December 2023 by jenn goebel
Bought a king mattress in September. Worst mistake we ever made, after 1 week the mattress was garbage. I wish we would have kept our old mattress! Customer service is very bad, they pretty much told us there was nothing they would do for us.I should have listened to the other bad reviews. We wanted to buy “canada made”, but ill be shopping at sleep country from now on, thanks. (Oh and the company will reply to this saying that i didnt purchase a bed from them but the purchase is under my partners name, thanks for your care!)
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December 2023 by K C
Wonderful service! Kim from Zeds beds made easy helped us find the perfect mattress for our toddler and she went above and beyond with her customer service. Very impressed and will be back :)
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November 2023 by Patricia and Gordon Wight
ZEDS beds was our first stop in our search for a new mattress. After a thorough search at a variety of stores and on-line, we went back to ZEDS! Their mattresses checked off all of our boxes: Quality of materials used, Made to order, Comfortable, Made in BC - Canadian made! Price was right too!
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October 2023 by Cher Brown
I wanted to purchase a mattress that was made in Canada and BC if possible and I had driven by Zeds Beds in my neighbourhood and had seen advertising on social media. They were opening a new store downtown and had a special -no tax and a free pillow so I phoned my local store and they said they would match it. The young man who assisted me was very knowledgeable and was able to answer all my questions. The only issue is I have to wait for mattress to be delivered but that's poor planning on my behalf. I would highly recommend.
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October 2023 by Jennifer Wood
I recently had the most extraordinary mattress shopping experience at Zeds Beds, and I can't stop raving about it. From the moment I walked through the door, I knew I was in for something special. Zeds Beds isn't just your run-of-the-mill mattress store; it's a haven of comfort and exceptional service.First and foremost, the staff at Zeds Beds are a cut above the rest. They welcomed me with warm smiles and a genuine eagerness to assist. It's not every day that you find a team of individuals who are not only knowledgeable but also incredibly friendly. They took the time to understand my needs, preferences, and budget, ensuring that I would leave with the perfect mattress.But what truly set Zeds Beds apart was my chance encounter with the owner. This charismatic individual, who takes immense pride in supporting Canadian-made products and shopping locally, is a gem. His passion for the business and commitment to providing customers with the best sleep experience possible were palpable. It's rare to meet a store owner so hands-on and genuinely invested in every customer's satisfaction.Now, let's talk about the star of the show - the mattresses themselves. Zeds Beds boasts an impressive selection of Canadian-made mattresses that redefine the meaning of comfort, they have it all. The team went above and beyond to educate me about the different mattress types and helped me find the one that felt tailor-made for my sleep needs.But the WOW factor truly kicked in when I laid down on the chosen mattress. It was like sleeping on a cloud, and I immediately felt the difference in the quality of my sleep. Zeds Beds has undoubtedly mastered the art of providing customers with the most restful and rejuvenating night's sleep.In conclusion, I cannot recommend Zeds Beds highly enough to anyone in the market for a new mattress. This store embodies everything you'd want in a mattress shopping experience – friendly and knowledgeable staff, a passionate owner, a commitment to Canadian-made products, and, above all, unparalleled comfort. Zeds Beds has exceeded my expectations in every way, and I am now a loyal customer for life. If you want the best for your sleep, make Zeds Beds your first and only stop – you won't be disappointed!
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October 2023 by West
great customer service. Perhaps the most miraculous part is that when I noticed a damaged piece in my Oro frame... within an hour of sending an email to Zeds Beds the new parts where delivered to my door step. There wasn't even any back and forth, the problem was just solved! what a nice end to my move. Thank you!
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August 2023 by Bryan Cathcart
Had an amazing experience! Great customer service very accommodating to the individuals needs! Amazing prices compared to anywhere else. Very helpful staff. Will definitely suggest to anyone looking for a new bed! Thank you Zeds Beds!
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June 2023 by Y r
extremely happy with my bed and the service was amazing highly recommend anybody that's looking to get a new bed and get taken care of by there staff
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May 2023 by Ian McVitty
I have needed a new mattress for years now, but hate buying them…….Zed’s was really different.The buying experience is a blend of a « made in BC » mattress, plus Kim’s advice and knowledge made it very easy.In fact, I can remember saying out loud to Kim, « Well, that was easy! ». For someone who hates buying mattresses, that is saying a lot.The mattress, you ask? Perfect.
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April 2023 by Joshua White
I recently bought a mattress after talking Mateo, he was a wonderful guy, he really helped me find the perfect mattress for me. I highly recommend this store for all your mattress needs. Wonderful customer service from Mateo. Thank you again
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April 2023 by Shawnee Weeds
We had great service while there today. Was looking for a king bed spring but the man working today suggested 2 twins because it's easier to manage and equal a king...thank god he did because it was so easy and light !!!They are one of the only places that actually carry stock so you don't need to wait a couple days for delivery.You can have it that day !!!!Definitely recommend this place !
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March 2023 by Markus Lyth
Great customer service and super happy with the mattress! Glen was very helpful, polite and not pushy like other stores we had been to. As for the mattress, we love it! My back pain is going away and I'm sleeping better through the night! Even the dog loves it?. We would highly recommend Zed's Beds! BC made! Support local!
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February 2023 by Al Tepper
Buying a new mattress represented a relatively substantial investment of time, energy, and money for me. I also knew that at this point in my life — as I slipped into being a “senior” and with a lifetime’s worth of various bodily smash-ups nightly causing me increasing physical duress — the mattress-acquisition process would be a significant one for me.Over the course of a couple weeks, I visited 4 major ‘in-town’ bed stores, lying for as long as 20 minutes on any given mattress … before I finally got to Zeds Beds in Langford. I won’t go into the details of what happened during my visits to those ‘in-town’ stores, but I will say that it was pretty consistently the opposite of what happened at Zeds Beds.Glen greeted me as I entered the store — and it became obvious quite quickly that he was, foremost, genuinely interested in improving my nightly sleeping experience (and, by extension, my quality of life). He answered my (numerous) questions appropriately & knowledgeably, never rushing me in my own process. As well, during our chat (well, ‘chats’ — I visited Zeds Beds on consecutive days to retry a couple of mattresses) there was never a hint of up-selling from Glen. All Glen’s info was useful and on-point, including Zeds Beds return policy if in the end I chose a mattress which didn’t work for me after all. That was reassuring…My mattress arrived before the date Glen promised, which was a bonus since we were hosting guests that weekend (who used my old bed). I’d chosen a mattress that was a bit firmer, and wouldn’t you know it, as a result, the first few nights I slept on it my back hurt (albeit, decreasingly). Glen was happy to talk about the possibilities there, and encouraged me to stick with my new mattress for awhile “to give it a chance to get broken in.” Again, he was right about that — it’s been three weeks now and I’m sleeping as well as I ever have during the past handful of years…I’m grateful for Glen’s time & thoughtfulness, and I wanted to make sure he knows it!
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January 2023 by Michelle Grewal
I was so lost when it came to buying my daughter's first big girl bed but zeds made it so easy!! The saleswoman in store was so helpful and honest about everything! They were closed on the only day off I had but made sure I was able to get the mattress no problem! Highly recommend and will definitely go back when she outgrows this one!
