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December 2024 by Sheila Cowan
fantastic service, fantastic staff
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December 2024 by Anit Singh
Service here is below average..
A lot of time spent waiting in line while reps just try to look busy,
without acknowledging customers.
Being closed on weekends is a big inconvenience.
Fees have gone up but not the service.
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October 2024 by jacob huebert
members beware of tru essential charges that are not valid
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September 2024 by Faye Wright
Was in the langley branch July 2nd and a young man Jaden served me. His customer service was outstanding! Thank you for finding the solution to my problem .
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September 2024 by Caleb Chinedu
Is everything good? I have been trying to reach customer support all day. I have being on the phone waiting for an agent for a little over 4hours. As I type this, I am still on hold
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August 2024 by Adrian Crisan
Exceptional Service at Envision Financial Langley, BC
Katie Patel’s expertise and warm demeanor make banking a pleasure. Her personalized recommendations are spot-on, and she truly goes above and beyond. Highly recommended!
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August 2024 by Sharon Martin
Katie Patel made my banking experience fun. She helped me solve an issue on the spot as well as suggested a new App to make my credit card payments instantaneously.
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June 2024 by Manjinder Arora
I have been visiting this branch for a couple of years now. I always have been assisted by Rahat Dhaliwal who is very helpful and understands my requirements for the account. She always provides the best advice with a smile. Keep up the good work.
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May 2024 by Jas Kamoh
Drive through ATM not working again last night.
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April 2024 by Bohdana Dubeniuk
The worst customer service ever, both - online and offline.
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March 2024 by Peter Kuijvenhoven
Rahat Dhaliwal is very efficient, pleasant to talk too. She knows her job very well. Good customer service 10/10
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March 2024 by Travis Evans
I have been a member since 1991 when Envision Financial was Delta Credit Union. I’ve seen many faces over the years. My recent experience with Rahat Dhaliwal was extremely helpful. We sat for 2 hours and she explained in detail all the questions and concerns I had. Amazing experiments and customer service. 10/10
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January 2024 by Wade Tamblyn
Been on hold for 45 minutes
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January 2024 by Jim Bugg
Excellent service and helpful staff.
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October 2023 by Jason
They should have two coin machines since one is always out of order. Carrying large heavy bins of coin in there and seeing it out of order means you have to go straight home after, even if you had plans since you can't just leave cash in the car parked at the mall.
