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September 2023 by GF Lifestyle
HUGE THANK YOU TO ALL HPA GUYS …THE ENTIRE TEAM@HPA FOR MAKING MY GTI MY DREAM CAR!!! MORE PROJECTS, THEREFORE MORE TIME TO SPEND AMONG THESE FANTASTIC INDIVIDUALS !!!!CHEERS!Serge.
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July 2023 by Tucker Lutz
Ordered the IS38+ turbo. Waited for over a month because it was on backorder. Finally came in and spent a whole day installing only to never even start the car because the turbo was defective right out of the box. Contacted HPA and was initially brushed off, saying I must've installed in incorrectly as they sent me the intruction PDF for the wrong turbo/vehicle. Finally got them to say they will warranty it. Shipped it back to them, except UPS stole it and magically I didn't purchase the insurance (even though I told the UPS employee twice that I needed it). HPA doesn't care, UPS doesn't care, and I tried disputing the charge with Discover, but they also don't care. So now I'm just out 1500$. Tried leaving a review on HPA's website but they won't actually post it so now I'm here. DON'T BUY ANYTHING FROM HPA MOTORSPORTS
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June 2023 by Tucker Lutz
Disgusted. Ordered the IS38+ turbo. Waited for over a month because it was on backorder. Finally came in and spent a whole day installing only to never even start the car because the turbo was defective right out of the box. Contacted HPA and was initially brushed off, saying I must've installed in incorrectly as they sent me the intruction PDF for the wrong turbo/vehicle. Finally got them to say they will warranty it. Shipped it back to them, except UPS stole it and magically I didn't purchase the insurance (even though I told the UPS employee twice that I needed it). HPA doesn't care, UPS doesn't care, and I tried disputing the charge with Discover, but they also don't care. So now I'm just out 1500$. Tried leaving a review on HPA's website but they won't actually post it so now I'm here. DON'T BUY ANYTHING FROM HPA MOTORSPORTS
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March 2022 by Imad Chams Eddine
Companies comparison can be only after sales and not the time you bought the items ..HPA is the best to deal with high quality products and amazing after sales services keep it up guys ✌?
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February 2022 by Atlas Del Mar
Fantastic customer service, great products and software. Owner of an HPA stage 2 Audi TT Quattro Sline
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January 2022 by Mike Baloga
I rarely write reviews like this because generally, companies in the automotive space do the right thing for their customers so they can compete for return business. I ordered an HPA HPFP for my MK7 GTI through a reseller (Urotuning). Received the pump within about 10 business days (international shipping from BC to east coast of the US is lengthy). Installed the pump in about 20 minutes with basic tools. Took the car out for a drive and the car started throwing codes related to rail pressures and fuel. Took out the pump, put the factory pump back in and everything was back to normal. Determined that it was a brand new pump that was bad straight away. I called HPA and was told by their service department that they have been having a lot of failures of 3rd party-supplied parts and that they brought testing in-house for this part. If this was the case, i have no idea how i received a bad brand new part if it was tested at the facility prior to shipping it out. This in itself happens and didn't bother me that much, when i went to ship it back to them for fix/replacement, i found out shipping was $40 that wouldn't be covered by HPA. Again, i suggested that customer service refund my part of the shipping cost because of their QC issues and it was their responsibility to ensure parts do not get sold to customers that are bad. Response was "i'll ask the company owner if he'll refund you". That was last week and I have low expectations for a follow-up. This simple transaction and part has cost me $40 more than it should have, over a month of time from when i ordered it, and put a pause to my tuning efforts w/ the tuner. Buyer beware on HPA stuff if you ever have to ship anything back for warranty work. If i had to ship anything significantly larger or heavier back to them, not sure i would.
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December 2021 by Praneil Johal
Staff is amazing and they did an unreal build on my late friend Rod's R32 (check it out on YouTube) they explained everything to me me and showed me some of there other amazing builds they currently had going on. Of you want reliable power come see these guys!
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November 2021 by Isabelle Black
They did a fantastic job fixing my 2004 Audi TT mechatronic! I am so impressed with their customer service. Special thanks to Alan who is so kind and explained everything to me in a way that I could understand. HPA is definitely my new go to shop.
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January 2021 by Jason Kanngiesser
These guys were amazing to deal with during my project. Everything was very professional and done properly. Highly recommended this shop for any of your VW/Audi projects!
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September 2020 by Charles Karpiuk
I am local to HPA, so when I started looking into buying a downpipe for my Mk7 GSW I went to them. They made a custom reducer just for me, so the downpipe would bolt right up! FYI if you have a Mk7 1.8T the reducer was 3" to 2.38", whereas the 2.0 is 3" to 2.5".My local shop installed the downpipe (vND Motorsport) and were very impressed with its quality. Thanks to HPA I was able to jump directly to stage 2 (Eurodyne), and I am extremely happy with the results!
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June 2020 by Doug R.
Not recommended, found prices to be too expensive and noticed that the owner likes to argue with people on Facebook in an attempt to feel superior. Will not shop here.
