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October 2023 by Carly Watson
DO NOT GO HERE!!! They are extremely rude and pushy and they’re gold there is garbage!! I bought a 10k gold chain for $400 from them and it was junk. I went to try and sell it back and they offered me 50 bucks!!!! I went to a real jewelry store and bought the same chain for 30 dollars cheaper!!! Don’t go here!!!
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August 2023 by Bad Tom Bad
Really bad shop, unprofessional, unfriendly, and illogical in what they'll take and offer. Don't waste your time, go elsewhere :)
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June 2023 by David
Brown hair chick working here super rude for absolutly no reason. dont give them your business, there are more pawnshows nearby
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February 2023 by Knine x
I brought my laptop in the lady that was helping me had no clue what she was doing. She would refuse to look up the model number to properly price my laptop she was telling me it was a model that didn't even exist and was telling me with was worth only 200 which is less than half of its value.
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January 2023 by Devon Cartwright
Awesome staff, I'm try to call to figer out a payment says there closed till Jan 2 it well past that an no other options can't leave msg ?? I'm stuck at home in wheelchair currently so can't go down what's up ?
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December 2022 by Yeva Alex
Went here a day ago to find a flat silver chain for my brother for Christmas.They had a lot of selections to choose from and Harley was really helpful just right when we first walked in the door.She showed my mom and I a lot of options and we were really successful with finding a brand new silver chain that is 20 inches for $96. I’d say that’s a pretty damn good deal because we went to Key Largo Jewelry and Loans across the street and we couldn’t find as much of a selection (still looked good but not what we were looking for).Nonetheless we were really surprised at the 3 star reviews for Jack’s pawn shop because I had a feeling we were going to be leaving with something special and my hunch was correct :) Jackie was also really sweet too because she was the one that was helping us at checkout and hands down really good service because the people are so lovely and kind and there’s lots of options to choose from. Highly recommend ☺️
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November 2022 by Crash Ca
Been to this place a couple of times. The motorcycle leather selection is great. Want chaps-they have it. Want a jacket-yep, they have. Just ask and they will check in the back. The prices are higher then other places, but the service is spot on.One negative is the woman that follows you around like a lost puppy. Like slow your role, I’m not a thief.But other then the creepy woman, check this place out.
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November 2022 by lorai stoochnoff
I recently went to jacks to try and sell some gold. Not knowing much about gold, I tested it with a magnet. The clasp was magnetic but the chain wasnt. The internet says that its gold because the chain isnt magnetic. The clasp has metal in, thats what makes it strong. So i go to Jacks and 2 women are standing there. I guve them my gold chains. They ask if im pawning or selling, i say selling. They ask what i want for it. Im unsure but the one lady takes about 3 mins to unravel it then 5 mins to check it. I wait patiently. The lady testing it says "well the only gold here are the hoops and the ring" i asked bout the others and say theyre not magnetic though. And she still says "nope its not gold" so i said "ok ill just take it back (thinking ill get a 2nd opinion). The lady standing watching whispers "waste of time". The lady checking it whispers back "yea i know". She preceeds to give me jewelery wrapped in the ziplock bag (not placing it inside). I left really upset by the complete lack of respect and rudeness from them. Ill never go back based on just that comment. Waste of time. It took under 10 mins to check my jewelery and the store had 1 other customer in there, so not even busy! Appalling.
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October 2022 by Maiyelin Soriano
She was very rude and no table maners. I went back there two times and I got the same treatment from her .She looks at me as if I was going to do something wrongful to her or the store.
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September 2022 by Matthew Nicol
Bought a ring today that I had been looking a long time for, was met with very good customer service and a vast selection of goods, if your after some motorcycle leathers this is definitely the place to look in Langley! Paid a little over market for the ring but I couldn't not have it.
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April 2022 by Erika Lind
Not sure what all the bad reviews are about. I went there looking for a leather jacket I had seen on the website. They had in store the jackets I had seen as available in the website. Staff greeted me when I came in and helped me try in it on. Excellent experience!
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February 2022 by scott rempel
Went into jacks for the first time today looking for a riding vest definitely have to say the best service I have had in a long time the lady that helped me was great will definitely go back and highly recommend
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September 2021 by Angie Ritchie
Came hear to get a engagement ring and was very happy to see all the selection. The lady was very helpful and between the two of us I found my perfect ring for a fraction of jewellery store prices. Highly recommend this shop great staff.
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September 2021 by Colin Broughton
Been buying all our jewelry from Jackie for several years now, highly recommend checking them out. Huge display cabinets with tons of selection, and always new stuff to see when we stop in. Employees make you feel like your apart of a family.
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September 2021 by Tony Archer
Great shop, good customers service , the ladies at Jacks take care of you real god. Very knowledgeable on their product. I would highly recommend this shop. You will not be disappointed in all their stock. Its a little gem in downtown Langley.
