Koodo Shop, a telecommunications provider, has received positive reviews from its customers. Rasheed, a wonderful employee, went out of her way to assist a customer in changing their service from Shaw to Telus, spending a lot of time to ensure a smooth transition. Paul S. was praised for his great service, answering all questions and setting up the customer perfectly, while being extremely patient with a non-tech-savvy person. Tyler and Rafid also received high praise for their exceptional customer service. Tyler graciously helped a customer switch from Telus to Koodo, explaining the process clearly and resolving all concerns. Rafid went above and beyond in helping port two SIM cards, providing the best deals and additional tips. Customers have expressed their satisfaction with the knowledgeable and patient staff at Koodo Shop.
Rasheed assisted me to change my service from shaw to telus..she went out of her way to help and spent a lot of time..wonderful employee she deserves a raise
September 2025
Inder was super helpful and got it done quick and easy! Super fantastic costumer service !
September 2025
Paul S. Was great . Answered all questions and got me set up perfectly. Was extremely patient with a untechie person.