Koodo Shop, a telecommunications provider, has received positive reviews from its customers. Rasheed, a wonderful employee, went out of her way to assist a customer in changing their service from Shaw to Telus, spending a lot of time to ensure a smooth transition. Paul S. was praised for his great service, answering all questions and setting up the customer perfectly, while being extremely patient with a non-tech-savvy person. Tyler and Rafid also received high praise for their exceptional customer service. Tyler graciously helped a customer switch from Telus to Koodo, explaining the process clearly and resolving all concerns. Rafid went above and beyond in helping port two SIM cards, providing the best deals and additional tips. Customers have expressed their satisfaction with the knowledgeable and patient staff at Koodo Shop.
Siri was very patient & showed great customer care she was awesome. Thank you Srij
July 2026
Srij was accommodating, kind and understanding. She took the time to explain all the options in detail, and she was patient. I feel very satisfied with my purchase! Will come back for sure and see Srij!
July 2026
Sri was very helpful setting up my new phone any smart watch. The best customer service ever..!!
