Muse & Merchant Home Collection is a Canadian business dedicated to offering a unique and sophisticated selection of furniture and home décor. Their focus is on design, quality, value, and excellent customer service. The company sources items from around the world, emphasizing sustainable, reclaimed, and recycled materials. Customers are encouraged to explore their showroom filled with treasures and to find their own distinct style, as Muse & Merchant believes that style lasts forever, unlike passing trends. The staff, including team members like Meggy, Jenn, and Eidy, are frequently praised for being friendly, knowledgeable, and attentive. Customers appreciate how Meggy helped them find the perfect furniture, answering questions without being pushy, and assisting with visualizing their new space. The staff’s willingness to go above and beyond, such as staying open later to accommodate shoppers, highlights their commitment to customer satisfaction. Many customers felt supported and less stressed during their shopping experience, and they highly recommend Muse & Merchant for their stylish, quality furniture and excellent service. With a focus on style over trends, Muse & Merchant aims to help customers define their own unique home aesthetic.
Found the couch we have been searching for!! and Meggy was so great! She was helpful without pressuring a sale and went above and beyond to help get us a great price. 5/5 stars for her .. can't wait to recieve our sectional!
October 2024
Customer Service Representative Jennifer (Jenn) was very professional and such a pleasure to deal with during my interactions with her around my recent purchase. Muse and Merchant is fortunate to have her as team member!
.....Sharon Gardner ?
September 2024
Meggy was AMAZING! She helped us find the perfect couch!! She asked all the right questions and wasn’t pushy at all. She was so so great. ?
