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October 2024 by Nichol Louis
Had a very good experience when I got my Infiniti, thanks to Keilen, Jake, Jeremy and Calvin who made the the process really smooth and trouble free for me. Appreciate it guys, for the work put in for making a customer satisfied!
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October 2024 by Evita Gandhi
Terrible customer service. Do not buy an Infiniti here you will be extremely disappointed.
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October 2024 by Ruby Nagra-Basi
Wonderful employees clean location.
Thank you Farmaan and Calvin who were wonderful.
Bathrooms were clean I would definitely go back here as this was a family friendly location.
Have a coffee machine which I enjoyed while we were talking.
Good selection and good people!
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August 2024 by Belinda Dekker
The service department is great! Very efficient drop off & pick up with Lyft.
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June 2024 by Darrick Burns
I just recently bought a used g37xs and I am very happy with my experience. FJ was excellent! He made me feel welcome and comfortable throughout my experience. His communication was great, he was very clear and transparent about everything I needed to know. Purchasing the car was very smooth and easy experience, I walked in one day and the very next day I was driving off with the car. Very happy with my purchase would definitely recommend FJ.
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May 2024 by bipolarbear71
Go in prepared they will try and sneak hidden fees past you under false pretense.
They deleted my last review because it painted them in a very unfavorable light.
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May 2024 by Eddie Fang
DO NOT get Serviced at this dealership, took my Infiniti here for just a normal Oil change, transmission fluid change and a new alignment, costed me over $800? On top of that, I talked to Dimitri from service, told him I did not want the extra $25 for a car wash and vacuum, and he added it to my total cost without my consent anyways because he forgot I told him? Mercedes Benz, Audi, BMW dealerships don’t even charge for car washes, it should be complimentary for a so called “luxury brand”, cmon now. Come here if you wanna get ripped off, didn’t think Applewood Nissan/Infiniti was going to be this bad.
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May 2024 by Mehtab B
I do not recommend getting business from this dealership due to unprofessional behavior and incompetent management. I have leased several cars before, and this is the first time I've had to deal with finance on several occasions. The Finance Manager Chris G is extremely rude and will speak over customers. He has a condescending and passive aggressive tone. It has taken him over two months to complete the end of lease paperwork and send payment over to their headquarters. No customer should have to do the finance managers job and call headquarters multiple times to do something the dealership is responsible for. Do yourself a favor and go deal with a different dealership.
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April 2024 by Gurdeep Singh
Absolutely '0' business ethics. Save your time and go to Murray Nissan/Infiniti at Burnaby.
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April 2024 by Dallas Weismiller
Had a great experience servicing my vehicle at this location, Tina was great assistance and made everything easy, would recommend.
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March 2024 by Tony Roberts
After meeting with Marco - he has vast knowledge of Shelbys - I had no problem entrusting my 2007 GT500 to their trusty hands. I met with Todd the manager - he’s a phenomenal guy. This is a great location - they made me feel like a million bucks and included a tour. I’m looking forward to the tune and the work that I’m getting done - Should be epic!
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February 2024 by Jag Sidhu
Service department Christina Nguyen, Manager and all staff members are very helpful, knowledgeable, hardworking and dedicated. Recommending everyone to deal with them.?
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February 2024 by inderd84
First time visiting the new Infiniti location, to get some work done.Service was amazing. Tina Nguyen was great. Kept me updated throughout the whole process. I didn't feel pressured to get all repairs done. She recommended what was immediate and what could wait.Will definitely come back again
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February 2024 by Keelan Tisshaw
My daughter bought her first car here last week from Alison Linden and she was great! Super easy to deal with and made the experience stress free,highly recommend Applewood and Alison!
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February 2024 by Alexander Giassi
So long story short. I was hungry so decided to drive to Wendy’s for a burger and then somehow ended up at this place and drove home in a 2021 Q50 red sport!!!? I stopped in just to look and I ended up talking to FJ about one of the Q50s on the lot. He allowed me to take it out for a drive and I instantly fell inlove; or so I thought. He showed me a few others online and came across a gorgeous white red sport. That’s when I knew I needed that car. He had it driven from another dealership all the way to me in a timely manner where I was able to look over the car and take it out. We went over some numbers and found what works best for my budget! FJ and Tyler threw together a bundle that had exactly what I needed. It was a easy and relatively stress less time, they made sure I was feeling good the whole process and I have no regrets buying from them due to their hospitality as they waved me goodbye in my sweet new ride. Anything that I need in the future I will for sure be going back. Keep an eye out for FJ
