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March 2024 by W “Dualpittypower”
Matthew and his team really helped me out with a courier issue I had. I called, Matthew took over, contacted the company and started the investigation on my behalf - he kept me informed the full time and supported with the resolution. From now on, I will use only this location and his team for all shipping. Everyone has always been friendly and professional. W.
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March 2024 by Joann D'souza
These guys are so nice. Helped me carry my items out of the car and packaged them so well. Really appreciate their service. Thank you.
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March 2024 by Elana Rodgers
The assistance that Mathew and others provided was top-notch!They were always very kind, friendly, and willing to help. My needs were quite complex, as they involved shipping a large volume of items overseas. They researched the rules and regulations for me, and provided excellent packing services. I would most definitely recommend.
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January 2024 by Jeannette Cooper
Mathew and his staff were able to accommodate me with packaging in a quick and efficient manner. Made everything so easy for me. ??
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December 2023 by Kyle Larocque
Jaison Joy review is clearly the owner. We have had several artists who used this place no longer use this place to ship art work for 3 years now. They do not have the same service that was built by the old owners. They hang up on you when they have your package, they swear and say very rude stuff and hang up on anyone.The original owners were so amazing but it's so sad to see how the new owners have completely destroyed the original client base.All materials that use to be $2-5 are doubled and the packaging service is 4 times the proce it was from the previous owners.Sadly this being the best place I ever found to ship has become one of the worst places around and several other companies around them are much cheaper and blocks away.
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December 2023 by Leah Seidl
Been using this place for years to ship things back and forth from Stony Plain, Alberta to my grandmother in Langley, BC. Always very accommodating and helpful!
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December 2023 by David Skidmore
I have used this place many times over the years. It seems things changed under new ownership. My dad went to ship an item that needed to be packaged and we previously would be charged $2-5 to package an item, worst case $10 if it needed a lot of material and/or was quite large. Now that cost was $35. Just to package it.Also customs forms, both the previous ownership here and the UPS stores I've been (recently) to will type up and print out a completed customs form (commercial invoice) for you. Here they print out a blank form and give you a pen. What would have been 20 seconds is now several minutes.Obviously they have a different philosophy but along with shipping prices being higher (in general, not their fault) their markup also seems to be much higher for everything (you essentially need to negotiate every sale) and customer service is not quite what it used to be.It's unfortunate, but it is substantially more economical to acquire your own supplies, self-package and use your own shipping accounts (the last one being surprising considering volume). You used to be able to get it all done in one place for a reasonable cost. Doesn't seem to be the case anymore, but I'm also not one for negotiating every time I go in either. A pass from me.
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December 2023 by jerry jose
Best service in Langley. Mathew is awesome. New owners are best in class.
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August 2023 by Paul McCarthy
Excellent experience here shipping a prebuilt PC internationally. Had answers to all my questions and then some. Very professional service.
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August 2023 by DANIA DAVIS
It was great experience. Very friendly people they done things on time . I would definitely recommend.?
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July 2023 by Helenna Santos
If I could give this place a zillions stars I would. Georgie who helped me today was incredible. So helpful and kind, and he packaged my item for me perfectly. I mean… he knew it was an expensive item I was shipping and he literally cut the box down to fit it exactly to size so it wouldn’t move around. He was a magician. Thank you Georgie!!!! I’ll be coming here exclusively for shipping from now on!
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June 2023 by Janice Wright
Matthew helped facilitate my business reputation with a very happy customer receiving his long distance but high end purchase in exceptional condition, end to end. Thanks so much!
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June 2023 by Mea Rose
Excellent customer service. Highly recommend this Packaging Depot in Langley B.C. Georgee was very helpful, friendly and professional.
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March 2023 by jaison joy
As an artist I use Package Depot and the manager Mathew's expertise to ship my fragile + oversize art work across Canada and US. Fast, reliable and friendly. They have a lot of experience in terms of shipping receiving and handling international packages. Thank you.
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December 2022 by Rosa Gracia
I’m really happy with the serviceMr. Mathew has a great customer service skills, polite and friendly.He Answer all my questions. I felt secure and safe.
