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September 2023 by Bryan Bautista
I’ve been going to this location for many years for my pet supplies and food, but unfortunately I will not be going back to this location for grooming services. It’s the second time it’s happened to me without notice my appointment was cancelled. I like to plan things accordingly and book in advanced due to a busy schedule. I made the time available to stop working and drive on the day of my dog’s appointment only to find out that his appointment was cancelled. I was not notified of this and wasted my time driving there for nothing. Please train your staff to be more accountable for their responsibilities of notifying clients and ensuring that they are aware of any changes in their schedule. This has happened twice now. I do understand things may come up in situations but a simple phone call would be great in advanced and instead of finding out the day of getting there only to be disappointed.
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August 2023 by Cheyenne
I’m not usually one to leave bad reviews but after several years of trying to give them the benefit of the doubt the situation just keeps getting worse. For 1 they are too expensive, 2 they are constantly cancelling our grooming appointments with almost NO NOTICE. Everytime I try to book an appointment they give me an appointment for 1-2 months later. When I ask for morning appointments they insist on giving me an afternoon appointment. They cancelled my afternoon appointment with no notice, I had planned my whole day around my dogs grooming appointment and wasted my WHOLE MORNING for absolutely no reason. It’s clear that they don’t care about their clients nor about the pets. Will never go back. Very disappointing
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June 2023 by Sandy Sandiford
I tried Petsmart at Argentia for the first time and was very happy with the results for my Golden Retriever's haircut. Shout out to Christina who was very informative and friendly.
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June 2023 by Kelly Metcalfe
We always feel good about visits to this location! Our pets are always made to feel welcome! We use grooming services, classes and buy products regularly there. The staff are friendly, knowledgeable and helpful.
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April 2023 by Brooke Garrard
Brought my dog here for grooming and they did a wonderful job! She’s always been pretty anxious when getting groomed, but they were so patient and took their time and she looks great
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April 2023 by Sony Dargi
Great customer service and experience. Store associates are amazing especially Petra, she has been very helpful
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April 2023 by pranav malhotra
Courteous staff but not a wide range of options though.
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April 2023 by Col.Rupinder Hayer
It was always a great experience and very helpful staff.
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April 2023 by Miro
I would like to thank Paws & Tails and the staff at the Pet Smart Argentia location for letting our family adopt this beautiful and loving Siamese cat “Luna”.A special warm “THANK-YOU” to Sharon which helped us very carefully through the adoption process. This is was our first cat and we were very skeptical on adopting. However, Sharon helped guide us through, with an abundance of information and patience. Her extensive knowledge and experience put our mixed feelings at ease. Words can’t describe the love and care you put into the anImals to find there forever homes. Keep up the excellent work you do !❤️It’s been almost 4 weeks since we adopted Luna, and we couldn’t be happier with the best decision we made . We all love her to pieces and every day is a new adventure with Luna, and many more to come !!
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April 2023 by Lara Marie Perkins
My one main reason why I love this location is because this is where I adopted my 2 fur babies.. the adoption that’s they are partnered with PAWS AND TAILS ADOPTION.. it was Sharon who helped me and my kids find the right baby or should I say babies now and guided us through the entire process.. anyone who wants to help give the cats their furever home I 1000% would say do it at this location and look for Sharon she is amazing and will make sure your helping the right cat for your family and the fur baby..Also the entire staff at this location is so friendly and super helpful makes there is one guy who super friendly and welcoming I forgot his name but he helped me when I was buying stuff for my 2nd Baby I wish I remembered his name
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March 2023 by Ziah Zhao
I had the worse experience trying to adopt a pet in this location.Unlike the comment all the people saying good things with Sharon, I got completely ghosted. I submit the paper work and was told I will be contacted in a week. Nothing happened, I finally got hold of Sharon again got ghosted.I also confirmed with the charity that this is not the process how adoption works.I feel very discriminated against compare to how the people in this comment get to pick up the cat the next day.I don’t wanna beg anybody to have an adoption, I am sure I am qualified enough, if with this attitude nobody will adopt.
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March 2023 by spiker7018
I was able to adopt a wonderful little lady named Bella from Sharon who had a few health issues at the beginning.Sharon helped nurse Bella and I was able to bring her home.It's now a race to see who gets the big bed to sleep in or a quick rest on the couch.Sharon is knowledgeable and goes the extra distance to ensure you find the right forever match
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March 2023 by Kate Ramonal
I adopted my sweet cat a few months ago from this Pet Smart location. I have gotten to know Sharon from Paws and Tails Adoptions over the last few years and she has always been so responsive to my questions as I was a fairly new cat owner. Sharon helped to match me with the perfect addition to my family. I love checking in with her when I visit this location and she loves to receive updates on her adoptions. She is so kind and really takes the time to find the best homes for her cats. Please visit and consider adopting. The love of a cat can change your life.
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March 2023 by Ibere Rodrigues
We just have to give a huge shoutout to Sharon at Paws ? and Tails for making our cat adoption experience so amazing! We recently adopted a sweet little kitten named Gemma from PetSmart Argentia, and I have to say that Sharon is the reason we found our perfect match.From the moment we walked in, Sharon's friendly and welcoming nature put us at ease. She's incredibly knowledgeable about all things cats, and her expertise was evident in the way she answered our questions and provided us with valuable advice on how to care for our new furry friend.But what really made Sharon stand out to me was how much she genuinely cares about the cats that are up for adoption. She takes excellent care of them, providing them with everything they need to feel safe and loved. Her attention to detail is amazing, and it's clear that she puts a lot of thought and care into making sure each cat receives the attention and care they deserve.Overall, I cannot recommend Sharon and Paws ? and Tails enough. Her passion and dedication to helping cats find their forever homes is truly inspiring, and we are so grateful to have had her help in finding our new family member. Thank you, Sharon, for all that you do!
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March 2023 by S Nathan
We had Gabe take care of us so well! The customer service was exceptional and he went above and beyond what he needed to! Thank you so much! I totally recommend them for all your pet needs!
