Purolator is a leading integrated freight, package, and logistics provider in Canada, delivering packages to, from, and within the country. With over six decades of experience and an extensive network reaching even remote locations, Purolator offers customized shipping and supply chain solutions to help businesses deliver their promises and drive results. Customers have had mixed experiences with Purolator's services. While some have praised the quick delivery and friendly staff at pickup locations, others have encountered issues, such as missed deliveries, lack of communication, and staff with an apparent "attitude." However, it seems that some locations have improved their customer service, with one customer noting a positive turnaround in their experience after previous frustrations. Overall, Purolator's strengths lie in its Canadian reach, extensive network, and customized solutions, but the company's performance can vary depending on the specific location and staff. Customers have appreciated the proactive and helpful approach of some Purolator employees, such as Harpreet and Sherry, who have gone the extra mile to ensure a positive experience.
Very friendly and professional sales people today. Was a pleasure going business here today.
February 2026
Always in and out within 5 mins Fast and efficient
February 2026
Awesome experience in and out in one minute start to finish to drop off a package and they scanned my label without my having to print off the return label too! Thank you so much! ❤
