Purolator is a leading integrated freight, package, and logistics provider in Canada, delivering packages to, from, and within the country. With over six decades of experience and an extensive network reaching even remote locations, Purolator offers customized shipping and supply chain solutions to help businesses deliver their promises and drive results. Customers have had mixed experiences with Purolator's services. While some have praised the quick delivery and friendly staff at pickup locations, others have encountered issues, such as missed deliveries, lack of communication, and staff with an apparent "attitude." However, it seems that some locations have improved their customer service, with one customer noting a positive turnaround in their experience after previous frustrations. Overall, Purolator's strengths lie in its Canadian reach, extensive network, and customized solutions, but the company's performance can vary depending on the specific location and staff. Customers have appreciated the proactive and helpful approach of some Purolator employees, such as Harpreet and Sherry, who have gone the extra mile to ensure a positive experience.
Pick up my online order here. The lady at the counter was friendly and very efficient. In and out in less than 3 minutes maybe. Thank you and keep up the good work. The location is easy to find. Lots shared parking. Public transit nearby.
October 2025
Purolator made a quick delivery, but just made a small knock, did not ring the bell. I never got to the door in time so had to drive 15 minutes to a pickup station. Google Maps was great directing me to where they were. A lady was very pleasant at the pick up spot.
September 2025
Went here a couple times today and both people who helped me were very friendly and so helpful! I was really impressed. Also no lineup at all (it was a Friday around 3 or 4 I think) I would definitely recommend this place :)
