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September 2024 by Richard Larmour
Great shop super friendly staff , l9ve my new hat.
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August 2024 by jonathan oehlert
This is the second time that my wife have visited. Each time, we have both come out with hats that look good on us and feel great
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August 2024 by Paul Thomas
Excellent service. I have never been able to find a hat to fit me but the very helpful lady worked hard to finally find a comfortable hat for me and I even ended up buying two.
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June 2024 by Julie Jaggernath
Roxann's is my go-to hat store!Great selection and helpful, friendly staff. Always a great experience for finding what I want!
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April 2024 by Ricky Dhaliwal
Great Selection & Best Customer Service ?
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January 2024 by Daryl Foster
Awesome hat shop, very kind and helpful owner, worth the visit to Fort Langley.
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December 2023 by Corey kishman
Went here for the first time the other day. An amazing store with an excellent selection. I never caught her name but the lady working there was friendly, funny and a joy to deal with. Can't go wrong here folks.
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August 2023 by Brittany Clarke
Best hat store I have ever been to. SmallBusiness, family owned and the coolest merchandise around! A must visit.
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July 2023 by M Mac
Came back to the store after a few months as my hat had a defect. The owner was so gracious and offered full replacement. Have bought from Roxanne’s in the past and quality of hats is excellent. This was a one-off but the customer service was excellent.
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June 2023 by Greg Saunders
It's probably the best collection of hats I've seen, given the size of the store. And I hat-shopped in Puerto Vallarta AND Osoyoos! Meghan was very helpful and patient with me and my wife. Even her paid actor - who just happened along and told me my hat looked awesome - was nice, too. She said she didn't hire anyone, but I tell you, if I had a business, I WOULD!! 8-) Funny thing is, the guy turned out to BE an actor. LOL! One caveat; I dropped 235 bucks on a REALLY nice Brixton Panama (Peruvian made) hat. I've wanted a nice straw hat for years. But for that price, I would assume I'd get a decent hat box with it. I did ask, and they must ship them in something. Maybe because they don't have the storage space? I still have a hat box from my ancestor dating back to the turn of the century. Anyway, I did get a plastic form for it, at least. The actor guy said its cheaper than Granville Island too! I was there and I can atest. I'll be back to Roxanne's for a Fall time hat. Maybe I'll get a box for that one?! For the amount of transient globe-trotters and renters in these here parts, everyone should get a box for everything!!!
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April 2023 by Klive Manolo
Just FYI for the public..this store has bad return policy.. the sales woman was very nice prior purchasing the item and that of course because she is selling and wants you to buy but I decided to return the item.. she wasn’t happy of returning the item. her attitude completely changed from selling to taking item back. they only have 2 weeks return policy. i have never experienced that type of policy usually 30 day’s return policy.
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March 2023 by B Williams
Would be nice if they were open according to the hours listed. I have driven to Fort Langley a few times, and they were closed. Then, when I’m lucky to find them open, they don’t have what I’m looking for, even though they say they’re getting it in shortly.
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March 2023 by PAUL GILL
One of the Best Experiences I happen to have At Roxanne’s !! Meghan Helped me choose the Right Hats. She was totally Helpful and Courteous!!Thank You Meghan ?
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February 2023 by Daryl Davey
Best hat shop I know with the friendliest service highly recommend.
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November 2022 by Keegan Middleton
Have purchased 2 hats from this shop, the quality is fantastic. The owner of the shop is very helpful and pleasant, seems to genuinely want people to find something they will be happy wearing on a regular basis.If you are looking for a specialty and quality hat that will last you, this is the shop.
