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February 2024 by Rhea Gasparis
what amazing customer service from mike everytime i go there such a pleasure to deal with. He is very patient with his customers and always wants to make sure they leave happy! Thanks so much for everything !
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January 2024 by Joe Paul
I recently had the pleasure of working with Sajid at this location to update my cell phone plan. Without a doubt, it was the most exceptional service experience. Sajid's friendly demeanor, extensive knowledge, efficiency, and lightning-fast assistance left me thoroughly impressed. I wholeheartedly recommend Sajid and this shop to anyone seeking top-notch cell phone service. Huge thanks to Sajid for setting the bar high with outstanding service!
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January 2024 by Ekjot Virk
I had the pleasure to deal with Prinkal, She absolutely listened to all of my issues with the plan that I got from another store and helped resolve them, She was patient and made me feel comfortable!Would definitely recommend everyone to go see her!
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January 2024 by Jackie Lough
My husband and I have been coming to see Mike for a few years now! He is very knowledgeable with the plans and products being offered, and always goes above and beyond to get us the best deals! He is an absolute pleasure to work with, makes the process smooth and pain free, and we will never go any where else for our phones! We feel lucky to have met him :)
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January 2024 by Rida Ali
Went to Langley location 2 days in a row and had terrible experience with the84 staff! The worst staff and customer experience! We were next in line and the lady told us she’ll be 10mins and we waited over an hour, with no update and none of the 4 staff wanting to help and ended up leaving. The shirt part is it wasn’t even that busy! Watch your attitudes and train your staff on CS, if they are not willing to help, they shouldn’t be there!
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January 2024 by Ali syed
I didn’t have a good experience with them, there was no queue system to attend customers. Sales agents were picking people of their choice. Also super slow and rude sales team.
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January 2024 by Sara Azadi
I had a very bad experience with this company which is located in Langley maIl. My appointment was with Yanis, during my process of purchasing new phone, he asked me to purchase a device protection, but I said I don’t need it. He pushed me to buy and after couple of days I can cancel it, I said I don’t have time to call them for cancellation but he said he will do it. After two weeks I saw that I’ve been charged for the device protection plan. When I called him he said that I should cancel it. When I tried to cancel, the estimated wait time was 38 minutes and after 2 hours that I didn’t receive any call then I tried again but this time the estimated wait time is 54 minutes. That’s a horrible experience and embarrassing customer service. Never trust them again....
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January 2024 by bhavneet kaur
I came here for first time. All the employees are very helpful . I was helped by Steve. He is very generous and helpful.
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January 2024 by Annmaria Davis
I had a great day with wireless waves and decided to buy my new phone from there. Each staff has been helpful to me. My salesperson was Syed Muzzamil he helped me from start to end with a lot of patience. Also, other staff were very cooperative in giving service. I lovedtheir service.
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January 2024 by Paul Gill
I just had the pleasure of dealing with Mike at this location to make some changes to my cell phone plan. I can honestly say, it was the single best cell phone service interaction I've had in the last 25 years. He was friendly, knowledgeable, efficient and super quick. I would recommend Mike and this shop to anyone for any cell phone needs!
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January 2024 by Thomas Kravjanski
My wife and I have been going to this location for a few years now. The staff are great, but in particular Mike has been the most courteous, personable person we have met in the industry. These attributes coupled with his knowledge and goal of giving his clients a great deal is what keeps us coming back.
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January 2024 by Hamid Mutamid
I Came to Wirlesswave to inquire about the iPhone deals. I had never used iphone before and was very hesitant. I met Sajid at the store and found him very knowledgeable and kind. He helped me get the best deal and setup apple I'd and other features. I highly recommend this place.
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December 2023 by Bahjat A
Syed Muzzamil he’s very good worker and always attentive to all his customers. Very friendly and has a lot of knowledge with phone plans. He always helps me and is always patient with me. I will come back to this store because of him. Very good service.
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December 2023 by Dayna Brown
Mike was awesome! I walked in and he immediately greeted me with a smile and got me on a much more affordable plan than what I was on for my phone! I’ll be coming back to him to switch my wifi provider once my contract is up! Thanks Mike!
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December 2023 by Harman jot
Prinkal! excellent customer service skills and how she effectively dealt with my SIM-related issues.Really Appreciate
