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July 2024 by Jim Millington
Purchased some polish that works well. Only place to find it.
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June 2024 by Lewis Nichol
Quick efficient service done right would recommend service anytime
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December 2023 by Casey Mielnichuk
Prompt service, friendly knowledgeable staff. Will be back without hesitation! Thanks Peterbilt!
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November 2023 by Gregory Colquhoun
Dropped a very busy septic truck off at Nanaimo location while taking a week vaca. Water pump re/re, engine oil weeps and a diff service. A week later after requesting an update they are still in the process of changing the water pump waiting for gaskets? Will be offline into mid next week being over 10 days for basically a water pump re/re. Didn’t follow thru with a worn oil line explanation/ quote to replace until requested a week later. Hot and heavy to perform a CVI however so they can make quota.No direction at this dealership, no service manager, no attention to detail and simply experienced service advisors. Before new ownership this place was fantastic, then all existing staff vanished. Unless they make it right you can delete my name from your computer, I won’t be back!
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August 2023 by J Shelton
The people here are great people and friendly, look forward to coming here again.
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March 2023 by Mike Kennedy
This shop is amazing, would bring my truck here anytime, great customer service and all around friendly staff
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November 2022 by Cole Powell
Nice people
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November 2021 by K C
Awesome people
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September 2021 by Mitch Ponak
Very knowledgeable parts department..Got an answer in minutesparts arrived earlyTHANK YOU
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September 2021 by Devon Wyatt
Always have the filters i need. Excellent service.
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September 2021 by Robert callahan
Setup an appointment a month ago at Peterbilt to change the fuel and Air filters on my Winnebago Motorhome.All we have needed before is the VIN for the unit to order the parts.I called two weeks ago to make sure all the parts were in and got the Thumbs up we were good to go.Took it in today on the way out and when they were doing the service they discovered no Air filter and at least a 2 day delivery from Calgary.Friend of mine has it right, order your own parts on Amazon and bring them to them to install.Lessons learned don’t plan service on Vancouver Island!!
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September 2021 by steve fudge
As a result of engine failure on my 38ft trawler I was towed into Stones boat yard in Nanaimo. On my trip I had experienced similar problems with my Cummins diesel engine that had not properly been fixed. Riley Hardy of Peterbilt Pacific was called in and quickly diagnosed the problem to be the fuel injection pump which he had rebuilt. His diagnosis resulted in a safe problem free trip home to Ladner. Riley was professional and caring in his diagnosis of my engine and I highly recommend him to anyone suffering diesel engine trouble in the Nanaimo area.
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November 2020 by Tom Rutherford
Had great time at there fiftieth anniversary and got a nice peterbilt shirt hat and tuc
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October 2020 by Fernando Mil-homens
Had to order parts for my personal truck , dealt with Miles had great service ,knows what he is talking about
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November 2019 by Brandon Garber
Tight turnaround in their yard, would not recommend with a lowbed but flat bed is ok. Dead end street but clean building & a nice shop ?
