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August 2024 by Jesse McFadden
Love how they drive by my house and "attempt" to deliver my parcel after they've left a notice in my community mailbox. /s
Filing complaints have been a waste of time. I guess I'll pay extra for a courier so I don't waste a little gas (expensive) and my 45mins of my time (priceless).
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August 2024 by Tyler Stock
Haven't had mail delivered in weeks because "they don't want to walk to the door because there have been extention cords in the past. Code says mailbox must be viewable from street. It is. Still no mail.
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August 2024 by Nikko Parsons
My package was supposed to be delivered today, but I wake up too a message that says they couldn’t verify my address and that the delivery will now take and extra 9 days. Canada Post is a joke…
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July 2024 by Enzso Matric
To be clear this is the main centre on Lougheed Hwy in Maple Ridge, not the Post Shop near Value Village.
After an encounter on my property where the individual who did not identify himself, (not my mail person) refused to give me or leave at the door my mail which he had, I had to literally chase him to get it, where he then threw it in the air whilst running. Then because of that they suspend my mail and make me out to be the bad guy. They are not customer focused and have a very one sided view of any interaction. I can not recommend the staff or their processes to anyone and hope in the future other options for mail service are available to us.
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December 2023 by maureen sthilaire
Hello my address is 11887 221, Allison was our regular girl, she left very sadToday we got five of these little advertisements booklets 5 reallyNot a very friendly girl at the moment !!!!
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August 2023 by John Mckeown
Waiting for my passport,tracking number days it was processed at maple ridge post office 2 weeks ago still not delivered and now reported as lost. Not my first problem with this post office.
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July 2023 by Lucy Dawson
Every time my package comes from Here they show up to my address and don't bother delivering it. It's gotten to a point where I've reported it to Hr
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April 2023 by Monica Sterling
I often get the wrong mail, dont get my important mail on a regular basis.
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February 2023 by bcbe3117
Not sure it is the fault of Maple Ridge or Canada's postal service but on average it takes 1 MONTH + to get a letter from Washington State ( Sequim ) to BC. I could walk it here in less time.
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January 2023 by Rhonda Esplin
Maybe if your website says you are open until 2 pm on boxing day you should be open.
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December 2022 by Reanna Bowen
My package was literally withheld by them, within arms length of myself. The lady I dealt with was incredibly rude and tried to place blame on me for ordering at Christmas (the busiest time of the year). She rushed me out of the office telling me she would call me with more info; no call. Went back in to have her roll her eyes at me and told me she would call me in an hour, meanwhile my package (which had an extra charge that I had CASH to pay for) was still there. Absolutely ridiculous. I understand protocols, but the entirely rude, disgusting customer service was atrocious. I was absolutely shocked an adult would conduct themselves in this manner in their place of work. Her co workers were mortified, and the customer behind me was appalled.
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April 2022 by Jason Phillips
Staff always friendly and helpful!
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March 2022 by Nicole Walker
The hours do not reflect what the actual service is. While it's possible that the building is open until 5pm as stated, mail pick up is not accessible after 2pm. Due to a key issue, my building is not getting mail. What is the recourse for working people?
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March 2022 by Nicole F
Wow, the two ladies who helped me at lunch time were amazing and so cheerful! Normally the staff who help at customer service are not overly pleasant, but today was a lovely surprise. Thank you!!
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September 2020 by Marvin K.
The worst Canada Post location. They never attempt to deliver and they are very rude and disorganized. We had to take a day off to pick up our mails here and when we did, they only gave us 2 mails and then we asked we should have more. The lady says that's all she found and we told her to look again. After waiting for 5 minutes, she found almost 30+ mails with important bank documents which are time sensitive. Very unprofessional and unapologetic. This location should get investigated and needs better customer service. They shouldn't scam people by telling us they've attempted to deliver it but they didn't. Some days we wait outside and we even have doorbell cameras, and not once they've attempted to deliver. If we can give this location 0 stars, we would. Please investigate this company.
