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February 2024 by Skywalka67
Great service with very knowledgeable staff..did a fantastic job on my deck install
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February 2024 by Trevor Mcbride
Very helpful, friendly staff
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October 2023 by Hauzer Plumbing
Professional service
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September 2023 by erik kovacs
Upfront honest prices, they have great quality products. They do it right, they very nice ? if I did a mistake with my cam or anything else no questions asked they helped me out many times for free! I don’t even want to think about to go somewhere else!
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August 2023 by Ifat Hamid
I don’t usually write reviews but I was pretty displeased with my experience here. I bought a Dodge Ram in 2017 and dealership included a backup camera install from here. Everything was well until camera stopped working last year. Dodge told me since it’s after market, they can’t do anything and to contact diamond stereo. I called diamond stereo and confirmed with one of two managers if they could take a look at the camera at no charge. I stressed the no charge because I live in coquitlam and it’s not worth my time or gas to drive out there for something I can replace myself. The manager I spoke with over the phone confirmed it would be no charge. I took my truck in a few days later for the appointment. Once they finished looking at it, they told me the camera was dead and I needed a new one. I told them I didn’t want to replace it at the time and I would explore my options. When it was time to leave, they slapped me with a bill for ‘looking’ at the camera. I paid around $60 or $80 for them to tell me they couldn’t help me. The person I spoke to on the phone wasn’t in the shop and I was dealing with the second manager. I told him what conversation I had with the other manager and he told me that’s not right and I had to pay it. I didn’t want to argue and they wouldn’t give my key back till I paid it so I was pretty upset. I called the other manager the next day and explained what happened and he confirmed I shouldn’t have been charged for anything and that he could give me a credit toward anything in the store. I didn’t really want a credit because I shouldn’t have paid that to begin with. To this day I haven’t been back to the store to even use the credit (if they meant to give me one). I just wanted a refund for something I shouldn’t have paid for.On top of this experience, my camera started flickering in an out a few days later which meant the camera was not dead as they told me it was and that it’s probably a wiring issue. So I’m not sure how experienced their technicians are.Edit: what was promised to me before going out there was that I wouldn’t be charged so a refund was the only acceptable solution - I don’t need $45 off a new camera system.
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August 2023 by FreeCanada
Great place they did my stereo and speakers in my trailblazer, now need some speakers done on another?, highly recommend , professional , courteous, and can work to what you can afford for speakers etc, plus have lots of other tech there too
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August 2023 by Nick Karanasos
My stock motorhome stereo was not worth turning on so I had it replaced with a new Kenwood deck and speakers from Diamond stereo what a world of difference! Expert installation and good pricing with no hidden charges. I would highly recommend them!
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July 2023 by R. Bibera
I currently am in the process of planning my car audio system, I have been there a few times and have been speaking to a gentleman named Ray, I have to say in this day and age of high pressure sales, company bottom lines it's refreshing to deal with a company that truly listens and works with the needs of the customer. Ray is a wealth of knowledge, helpful, and easy to talk to. If your looking for a good place for your audio needs, I highly recommend Ray and the guys at Diamond Stereo.
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June 2023 by sam Vanama
Staff is super friendly and does the work perfectly. They provide many services such as upgrading audio systems, installing radar detector, upgrade headlights and many. They are better than visions and I love to encourage our local businesses !
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June 2023 by Daryl S
Excellent service and friendly knowledgeable staff. Great prices that can't be beat. Will be returning when I need a stereo in my other car.
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April 2023 by Glenn Miller
Very happy with my new stereo in my old truck. Makes a huge difference. Good service, and a fair price. Thanks so much!
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April 2023 by Bluedr3amz
They did a fantastic job of installing the new stereo I purchased from them aswell as testing my amps and sub and making sure I was all good to go, Amazing guys all around and they were able to help last minute too with no hesitation. Thank you Brenden and your team back there!
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April 2023 by Bryan Harder
Quick service. Friendly and sell quality goods at fair prices.
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March 2023 by Bob Smith
Been a customer since their North Road days in Burnaby. It's the only place I trust.
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March 2023 by gary debodt
Ray's the best
