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October 2024 by Wayne Fauteux
Easy to access and friendly to deal with however, we’ve had multiple instances where important documents were lost when we’ve dropped them off for mail transfer.
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September 2024 by Angel Wings
One of the worst banks I've ever been to. To much trying to control what you do with your money. No professionalism in this bank at all. No customer service skills. Listen to what your customer wants to do with there money not what the bank wants or advisers think is best for you. Every friend whose gone and opened and account was pressured into investing in something they didn't want. Each one of us has closed our accounts this year. Taken our money to a better financial institute.
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September 2024 by Alison White
MISSION branch financial planners contacted me out of the blue after seeing that I had deposited money from a real estate transaction in MISSION, the first one was really pushy and even told me some outright lies, I got rid of her, only to be contacted by a second one by phone and mail whom I completely ignored .I NEVER deal with financial planners and don't like the predatory behavior of the ones at the MISSION branch. This started 3 years ago!!
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July 2024 by Mariana Pedroza
One of the worst branches ever! Their customer service is one of the awful ones out there none of bank tellers were professional in any moment -including the manager.
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May 2024 by Eric Stewart
Excellent banking been going to this bank since 1998
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March 2024 by Gord T
Every time I go here the inside atm is locked the outside one never works on weekends so if u want to deposit u can’t u have to drive to Abbotsford or maple ridge it’s ridiculous
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February 2024 by Hye-Kyung Kim
Worst customer service you can imagine. Very rude and unprofessional
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February 2024 by stevie ohlsson
Excellent professional helpful and courteous staff. This bank is classy and impressive . ❤️❤️
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February 2024 by David Mishchenko
Was taken care of in a polite and caring manor staff helped me up until past close
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February 2024 by Brenda M Dullaard
I got a savings account through scotiabank in mission bc and my card doesn't work for online bankingWhenI to their website to sign in every time wanting me to phone their toll free number not doing that anymore going there to get my money and close my account and go to a bank that doesn't do that to customers
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February 2024 by Lon Empeno
Absolutely the worst banking experience I’ve ever had. Having recently moved to Canada, I decided to give Scotiabank a try. I’ve been using their services since I got my job, regularly depositing my payroll cheques. Unfortunately, I’ve noticed that their on-hold policy extends beyond the expected 5 business days.The recent deposit I made on December 21 has become a source of intense frustration. As of January 3, my cheque is still under hold, even after reaching out to customer service twice. Initially, I was assured it would be released by midnight on January 2nd, but nothing changed. Upon contacting them again, Toby informed me that the bank initiated the hold on the cheque on December 27, requiring me to adjust my expectations once more. This situation is absolutely infuriating and beyond absurd. This is enough. Its time to find another bank.
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December 2023 by I Kot
The worst of the worst bank in Canada avoid at all cost
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November 2023 by John Richards
My wife and I just love this Branch. Retired now, but we have been Scotiabank members since 1975 and this Branch since 1985.They have expanded and enhanced the meaning of the word" service"The desk staff are unfailingly kind and helpful. Our financial advisor has steered us through some tricky times with the economy. I would love to give names but not safely appropriatethese days.Well done Scotiabank Staff, and thank you.J and S.
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October 2023 by Joseph Choi
Probably the worst branch I've dealt with ever, I've been in the banking business myself and I honestly don't know who's running this show here but change is needed. Whoever the Regional Manager should really read the reviews. This is coming from someone who does plenty of Google reviews and I don't remember the last time I gave a 2 starEdit: thank you Sue today at the counter for helpinge close the accounts, great service there and training your new staff
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June 2023 by Kevin Godfrey
I love Sue that works there, she knows her stuff and provides great customer service to my wife and I.
